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The HR Operating Model - Perry Timms - Bog - Kogan Page Ltd - Plusbog.dk

The HR Operating Model - Perry Timms - Bog - Kogan Page Ltd - Plusbog.dk

The traditional Ulrich HR operating model is no longer fit for purpose but what needs to change? How do people professionals build a high-impact HR department that adds business value? This book has the answer. The HR Operating Model outlines the traditional approaches to designing HR structures, practices and process and explains why these are no longer appropriate in today''s business environment. This book then provides a new HR operating model which can be used to ensure that the HR function develops and supports a high-performing workforce and aligns with the organization''s strategic objectives. Showcasing the four core elements of people experience, data and analytics, agility and product management and technology integration, this book provides everything that senior people professionals need to build a successful people department that adds measurable business value. Including real-world examples from Santander, Jaguar Land Rover, Barnardo''s, Collinson Group, Novartis and Natwest, this book shows how organizations are benefitting from this approach to their HR operating model. The book is full of practical advice, tips, tools and frameworks as well as interviews from experts in the people profession which allow all senior HR professionals from public or private sector companies of any size to benefit from this approach too. Written by a leading voice in the industry who has been recognized five times as one of the Most Influential HR Thinkers by HR Magazine, this book is essential reading for people professionals who want to add business value and align HR activity with the organization''s strategic objectives.

DKK 371.00
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The HR Operating Model - Perry Timms - Bog - Kogan Page Ltd - Plusbog.dk

The HR Operating Model - Perry Timms - Bog - Kogan Page Ltd - Plusbog.dk

The traditional Ulrich HR operating model is no longer fit for purpose but what needs to change? How do people professionals build a high-impact HR department that adds business value? This book has the answer. The HR Operating Model outlines the traditional approaches to designing HR structures, practices and process and explains why these are no longer appropriate in today''s business environment. This book then provides a new HR operating model which can be used to ensure that the HR function develops and supports a high-performing workforce and aligns with the organization''s strategic objectives. Showcasing the four core elements of people experience, data and analytics, agility and product management and technology integration, this book provides everything that senior people professionals need to build a successful people department that adds measurable business value. Including real-world examples from Santander, Jaguar Land Rover, Barnardo''s, Collinson Group, Novartis and Natwest, this book shows how organizations are benefitting from this approach to their HR operating model. The book is full of practical advice, tips, tools and frameworks as well as interviews from experts in the people profession which allow all senior HR professionals from public or private sector companies of any size to benefit from this approach too. Written by a leading voice in the industry who has been recognized five times as one of the Most Influential HR Thinkers by HR Magazine, this book is essential reading for people professionals who want to add business value and align HR activity with the organization''s strategic objectives.

DKK 947.00
1

Transforming Sales Management - Grant Van Ulbrich - Bog - Kogan Page Ltd - Plusbog.dk

Transforming Sales Management - Grant Van Ulbrich - Bog - Kogan Page Ltd - Plusbog.dk

How can sales managers coach their teams through multiple, sometimes stressful, rollouts? You can teach your team to embrace and manage change from the bottom up. Global sales management and transformation leader Grant Van Ulbrich makes a compelling case for tackling this issue using an innovative change management model designed with sales teams in mind. Transforming Sales Management begins with an overview of sales management, sales transformation and change management. Showcasing the issues of organization-focused frameworks in today''s current sales atmosphere, the book makes a case for a bottom-up change management model: SCARED SO WHAT. Transforming Sales Management takes readers through the implementation of the model used at various Fortune 100 groups, universities and institutions, detailing the framework in two parts: SCARED (Surprise, Champion/Conflicted, Action, Receptive/Rejective, Explore, Decide) and SO WHAT (Strategy, Options, Way forward, Hope, Actions, Taking ownership). The author explains the emotional impact of change and why it''s important to critically reflect and focus on actions before making a decision and responding to it. The book applies the model to complex sales situations and provides useful support tools to help readers react when confronted with change. Readers will learn how to help their sales teams navigate corporate rollouts, changes to organizational design, the implementation of new technologies, rejection of sales opportunities and changing customer expectations.

DKK 985.00
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Transforming Sales Management - Grant (global Director Of Sales Transformation) Van Ulbrich - Bog - Kogan Page Ltd - Plusbog.dk

Transforming Sales Management - Grant (global Director Of Sales Transformation) Van Ulbrich - Bog - Kogan Page Ltd - Plusbog.dk

How can sales managers coach their teams through multiple, sometimes stressful, rollouts? You can teach your team to embrace and manage change from the bottom up. Global sales management and transformation leader Grant Van Ulbrich makes a compelling case for tackling this issue using an innovative change management model designed with sales teams in mind. Transforming Sales Management begins with an overview of sales management, sales transformation and change management. Showcasing the issues of organization-focused frameworks in today''s current sales atmosphere, the book makes a case for a bottom-up change management model: SCARED SO WHAT. Transforming Sales Management takes readers through the implementation of the model used at various Fortune 100 groups, universities and institutions, detailing the framework in two parts: SCARED (Surprise, Champion/Conflicted, Action, Receptive/Rejective, Explore, Decide) and SO WHAT (Strategy, Options, Way forward, Hope, Actions, Taking ownership). The author explains the emotional impact of change and why it''s important to critically reflect and focus on actions before making a decision and responding to it. The book applies the model to complex sales situations and provides useful support tools to help readers react when confronted with change. Readers will learn how to help their sales teams navigate corporate rollouts, changes to organizational design, the implementation of new technologies, rejection of sales opportunities and changing customer expectations.

DKK 319.00
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Leadership Coaching - - Bog - Kogan Page Ltd - Plusbog.dk

Leadership Coaching - - Bog - Kogan Page Ltd - Plusbog.dk

Published with the Association for Coaching, this revised edition of the highly-respected Leadership Coaching will enhance and extend your coaching practice. It draws on evidence-based thinking and the writing of some of the world''s top leadership thinkers and coaching practitioners to present a start-of-the-art coverage of leadership models and how to use them effectively to benefit your coaching relationships. Leaders face many challenges, and this book will challenge you to adapt your coaching approach to suit your clients'' needs. Its coverage ranges from newer topics such as strengths focused leadership and conversational leadership to more tried-and-tested frameworks such as Porter''s strategy model and Goleman''s model of leadership styles. It also incorporates non-Western perspectives from Asia and Africa and considers multinational topics like coaching global boards.

DKK 382.00
1

Spending Advertising Money in the Digital Age - Jim Marshall - Bog - Kogan Page Ltd - Plusbog.dk

Spending Advertising Money in the Digital Age - Jim Marshall - Bog - Kogan Page Ltd - Plusbog.dk

Seismic changes are occurring in the world of advertising due to the inexorable rise of new technologies and the way consumers are using new media. These changes in behaviour are challenging accepted ways of using the media to build brands. Based on data from the IPA Effectiveness Awards databank and from IPA TouchPoints, the world''s first customer-centric media habits survey, plus research from Nielsen and Millward Brown, the authors propose a new model, ''F.A.I.P.A'', for media and communications planning. This model describes how to select the right media channel to promote a brand from the many that are now available, and if you are employing a range of ''bought'', ''owned'' and ''earned'' media, which to concentrate on, and how to allocate the budget between them. Spending Advertising Money in the Digital Age also has contributions from leading figures in the media industry and contains many examples of top campaigns with demonstrable results in the marketplace.

DKK 336.00
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Communicate to Inspire - Kevin Murray - Bog - Kogan Page Ltd - Plusbog.dk

Communicate to Inspire - Kevin Murray - Bog - Kogan Page Ltd - Plusbog.dk

Inspirational leaders make us want to achieve more. They persuade us to their cause, win our active support, help us to work better together and make us feel proud to be part of the teams they create. In short, how well you perform as a leader depends on how well you communicate. So if we want to be better leaders ourselves, how do we communicate in a way that inspires? Shortlisted for the 2014/15 CMI Management Book of the Year Award, Communicate to Inspire is an essential manual for any aspiring leader, answering these key practical questions. Kevin Murray presents a model that charts the leadership process and draws stories from the years of experience he has had coaching top leaders from a wide range of organizations. He examines and analyzes some of the key successes (and failures) in leadership and provides a unique and successful model for developing your own leadership skills.Online supporting resources for this book include a supplement article from the author.

DKK 307.00
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Risk Maturity Models - Domenic Antonucci - Bog - Kogan Page Ltd - Plusbog.dk

Risk Maturity Models - Domenic Antonucci - Bog - Kogan Page Ltd - Plusbog.dk

This book offers a practical solution for every organization that needs to monitor the effectiveness of their risk management. Written by a practising chief risk officer, Risk Maturity Models enables you to build confidence in your organization''s risk management process through a tailored risk maturity model that lends itself to benchmarking. This is a management tool that is easy to design, practical and powerful, which can baseline and self-improve the maturity capabilities needed to deliver ERM benefits over time. This book guides the reader through comparing and tailoring a wealth of existing models, methods and reference standards and codes (such as ISO 31000 and COSO ERM). Covering 60 risk-related maturity models in clear comparison format, it helps risk professionals to select the approach best suited to their circumstances, and even design their own model. Risk Maturity Models provides focused messages for the risk management function, the internal audit function, and the Board. Combining proven practice and insight with realistic practitioner scenarios, this is essential reading for every risk, project, audit and board professional who wants to move their organization up the risk maturity curve.

DKK 590.00
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HR for Hybrid Working - Gary Cookson - Bog - Kogan Page Ltd - Plusbog.dk

HR for Hybrid Working - Gary Cookson - Bog - Kogan Page Ltd - Plusbog.dk

Many employees are looking for a mix of remote and office working. How can HR professionals adapt policies and practices to ensure hybrid working is effective for the workforce and the business? HR for Hybrid Working covers everything that people professionals need to succeed in a hybrid working model and manage the transition to this new way of working. It shows why and how contractual documents, policies, pay and reward terms need to change, how to manage changing employee expectations and how to assess and communicate to staff what work can be done partially remotely and manage the impact on company culture. There is also insight on how to adapt learning and development (L&D) and wellbeing activities to ensure they support employee development.Alongside expert guidance on how to assess what technology solutions are right for the business, HR for Hybrid Working explains how to manage inductions and exits from the organization when the location of employees is changeable. Packed full of advice, examples and case studies, this book also provides a dedicated section on the new skills needed by HR professionals as organizational roles, structures and processes change in a hybrid working model.

DKK 335.00
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The Culture Advantage - Daniel Strode - Bog - Kogan Page Ltd - Plusbog.dk

The Culture Advantage - Daniel Strode - Bog - Kogan Page Ltd - Plusbog.dk

Innovation is the key to making your business go the distance. Innovate or die they say. But where does innovation lie? The answer is in your people. Far from being the privilege of the unicorns of Silicon Valley, innovation isn''t dependent on business model, structure or even budget. By harnessing your people''s power through a corporate culture of innovation, you unlock business opportunities that your competition won''t have access to. The Culture Advantage is a blueprint to designing, implementing and sustaining a culture that will not only celebrate innovation, but will imbue it in everything your company, and its people, do.Culture evangelist, Daniel Strode , with the help of some of the world''s historically most inspiring and innovative businesses like The Walt Disney Company and The LEGO Group, as well as newer companies like Art Blocks from the Web 3.0 and blockchain space, breaks down the innovation puzzle. Through evaluating your business model; daring to chip away at it; empowering your people through technologies; psychological safety and leadership; putting constraints onto their creative efforts; and hiring and collaborating with the right types of innovators, you''ll discover how to enhance your adaptability and futureproof your business.

DKK 335.00
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The Culture Advantage - Daniel Strode - Bog - Kogan Page Ltd - Plusbog.dk

The Culture Advantage - Daniel Strode - Bog - Kogan Page Ltd - Plusbog.dk

Innovation is the key to making your business go the distance. Innovate or die they say. But where does innovation lie? The answer is in your people. Far from being the privilege of the unicorns of Silicon Valley, innovation isn''t dependent on business model, structure or even budget. By harnessing your people''s power through a corporate culture of innovation, you unlock business opportunities that your competition won''t have access to. The Culture Advantage is a blueprint to designing, implementing and sustaining a culture that will not only celebrate innovation, but will imbue it in everything your company, and its people, do.Culture evangelist, Daniel Strode , with the help of some of the world''s historically most inspiring and innovative businesses like The Walt Disney Company and The LEGO Group, as well as newer companies like Art Blocks from the Web 3.0 and blockchain space, breaks down the innovation puzzle. Through evaluating your business model; daring to chip away at it; empowering your people through technologies; psychological safety and leadership; putting constraints onto their creative efforts; and hiring and collaborating with the right types of innovators, you''ll discover how to enhance your adaptability and futureproof your business.

DKK 767.00
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Neuroscience for Change at Work - Melanie Franklin - Bog - Kogan Page Ltd - Plusbog.dk

Neuroscience for Change at Work - Melanie Franklin - Bog - Kogan Page Ltd - Plusbog.dk

How do I communicate change to the business? How do I maintain productivity and wellbeing during change? How do I deal with resistance to business change? Neuroscience for Change at Work answers these questions and explains how to use insights from neuroscience when designing change and communicating it to employees. It is based on the PEPE model which outlines the four fundamental principles that drive resistance to change in individuals, teams and the wider organization. This book provides specific coverage of how neuroscience can inform change initiatives in remote, hybrid and in-person working environments to ensure successful business transformation in any working model. There is also discussion of how change can impact employee mental health and wellbeing and explains how using insights from neuroscience can help to safeguard this. There is also discussion of how to handle competing priorities from different groups of employees during times of business change. Every chapter of Neuroscience for Change at Work is supported by practical examples, tips, tools and case studies as well as robust, evidence-based insights from neuroscience. Co-authored by a neuroscientist with extensive experience in applying neuroscience to business transformation projects, this book is a practical guide for all change managers and anyone responsible for employee engagement, wellbeing and productivity during times of change.

DKK 401.00
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Creating Lasting Value - Nur Hamurcu - Bog - Kogan Page Ltd - Plusbog.dk

Creating Lasting Value - Nur Hamurcu - Bog - Kogan Page Ltd - Plusbog.dk

The consequences of a primary focus on shareholders over the last few decades has emphasized that that a new model of value creation is necessary. Today''s economy demands organizations that create value, not only for shareholders but also for customers, employees, leaders and society. Businesses that face up to this challenge by focusing on all the stakeholders involved will be far more successful in the long term than those driven purely by seeking to deliver the maximum return on shareholder investment. Creating Lasting Value shows readers how to achieve lasting results by channeling efforts into three key areas. It demonstrates how to lead the value, manage the value, and market the value. The successful organizations of the future will be those that can put these principles into practice: this book shows you how.

DKK 325.00
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Strategic Talent Development - Janice Caplan - Bog - Kogan Page Ltd - Plusbog.dk

Strategic Talent Development - Janice Caplan - Bog - Kogan Page Ltd - Plusbog.dk

In recent years globalization and technological advances have changed the business world. In this new world of ideas, which may come from anywhere within the company, businesses must be sufficiently agile, future-focused, and innovative to keep pace with rapid change. In these new conditions, command and control systems no longer work effectively and nor do extended hierarchies of management. To be successful, tomorrow''s leaders will have to recognize the importance of their people. Strategic Talent Development will help them to:- Develop talent for the future - Encourage an organizational culture that is collaborative and innovative- Direct and coordinate their people to encourage flexibility and rapid responses- Actively harness employee engagementStructured around a unique new model, the Four-Point framework, Strategic Talent Development will enable leaders to transform their employees'' talent as a competitive advantage in order to deliver strategic success.

DKK 357.00
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Marketing Value Metrics - Malcolm Mcdonald - Bog - Kogan Page Ltd - Plusbog.dk

Marketing Value Metrics - Malcolm Mcdonald - Bog - Kogan Page Ltd - Plusbog.dk

This second edition of Marketing Accountability, now transformed to Marketing Value Metrics , introduces and guides readers through a metrics model developed at the renowned Cranfield School of Management that not only shows how marketing systematically contributes to shareholder value, but also provides a metrics-based framework for developing and implementing marketing strategies that are measurable and accountable. Malcolm McDonald , Stan Maklan and Peter Mouncey introduce strategic marketing planning and then describe in detail the key steps in the modelling process as well as the procedures for applying it in practice. Updated throughout, this new edition includes the latest digital and social media metrics and advice on measuring the effectiveness of multichannel strategies. Marketing Value Metrics will enable marketing executives to measure more effectively the impact of marketing activity against organizational goals and will empower marketing teams and their managers to justify and defend their plans and strategies to their CEOs and CFOs.

DKK 306.00
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Organization Design - Patricia Cichocki - Bog - Kogan Page Ltd - Plusbog.dk

Organization Design - Patricia Cichocki - Bog - Kogan Page Ltd - Plusbog.dk

With the rate of change in organizations at an all-time high, the need for strong organization design has never been more pressing. Organization Design provides a complete road map to building successful organizations through good organization design. It presents a practical process; a robust, broad-based model and a set of tools and techniques that all link together. Part One and Two together provide you with the knowledge of how to establish and run an organization design programme. Part Three covers how to respond to three perennial challenges in designing organizations. This thoroughly revised edition of Organization Design includes an increased range of archetypes, a wide variety of international examples and coverage of additional ways to gain insight, such as through exploring metaphors and positive deviance. It is a practical toolkit to take organization designers from start to finish, outlining the basic theory, providing a step-by-step approach to implementation, and offering solutions to the recurring challenges that will inevitably be met along the way.

DKK 363.00
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Developing Mental Toughness - John Perry - Bog - Kogan Page Ltd - Plusbog.dk

Developing Mental Toughness - John Perry - Bog - Kogan Page Ltd - Plusbog.dk

How can individuals and organizations understand and measure mental toughness to deal with stress and challenge, and so improve performance? This fully updated third edition of Developing Mental Toughness provides the answers to unlock this potential. Tracing its development from sports psychology into the business sector , Developing Mental Toughness provides a reliable psychometric measure to apply at the organizational level. With coverage on how mental toughness relates to other behaviours and can be applied to employability, leadership, performance, creativity, emotional intelligence and motivation, the practical guidance and exercises in this book make it essential reading for academics, managers and coaches alike.This third edition includes an expansion of the 4Cs model to include concepts on learning orientation and resilience and new chapters on evidence-based practice and using the Mental Toughness Questionnaire (MTQ48) to gain richer self-awareness. Featuring case studies from Deloitte and Ethiad, Developing Mental Toughness is the practical coaching guide for developing capabilities and resilience.

DKK 382.00
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Risk Management - Paul Hopkin - Bog - Kogan Page Ltd - Plusbog.dk

Risk Management - Paul Hopkin - Bog - Kogan Page Ltd - Plusbog.dk

Risk management is not just a topic for risk professionals. Managers and directors at all levels must be equipped with an understanding of risk and the tools and processes required to assess and manage it successfully. Risk Management offers a practical and structured approach while avoiding jargon, theory and many of the complex issues that preoccupy risk management practitioners but have little relevance for non-specialists. Supported by online templates and with real-life examples throughout, this is a straightforward and engaging guide to the practice and the benefits of good risk management. Coverage includes: the nature of risk; the relevance of risk management to the business model; essential elements of the risk management process; different approaches to risk assessment; strategy, tactics, operations and compliance requirements; how to build a risk-aware culture; and the importance of risk governance.Online supporting resources for this book include downloadable templates including risk agenda, risk response and risk communication.

DKK 357.00
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Strategic Value Chain Management - Dr Qeis Kamran - Bog - Kogan Page Ltd - Plusbog.dk

Strategic Value Chain Management - Dr Qeis Kamran - Bog - Kogan Page Ltd - Plusbog.dk

A supply chain is the process of all parties involved in fulfilling a customer request, while a value chain is a set of interrelated activities a company uses to create value and a competitive advantage. In Strategic Value Chain Management the authors bring together a variety of disciplines, showing how to move from traditional supply chain management to value chain management. Research from the (ISM) International School of Management, Germany, originating from a network of companies in a range of sectors, is integrated with case studies to demonstrate particular concepts. Strategic Value Chain Management brings together theory and practice and presents tangible ways of creating competitiveness in a changing world through the use of effective models and frameworks. Challenging the traditional Porters Five Forces Model, the authors introduce the important academic disciplines of cybernetics and systems sciences as essential drivers of strategy within the supply chain, supported by case studies illustrating their implementation.

DKK 542.00
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Rethinking Operating Models - - Bog - Kogan Page Ltd - Plusbog.dk

Rethinking Operating Models - - Bog - Kogan Page Ltd - Plusbog.dk

Despite the economic expansion driven by technological advances and AI, businesses today are facing mounting challenges. Providing practical frameworks and tools to design organizations that meet ambitious growth, profitability and sustainability goals, Rethinking Operating Models is a must-read for senior business leaders and organization design and development professionals who are looking to adapt their operating model to meet the most persistent and pressing business questions. It allows practitioners to design models that will fuel growth and innovation, can transform through the changing pace of data and technology developments and achieve agility at scale. This book also provides essential coverage of how to execute mergers, acquisitions and divestments, how to manage complexity and cost as well as how to embed responsibility and sustainability into the organization. Written by a team of experts and supported by proven methodologies and real-world examples, this book provides readers with the ability to tailor solutions to their own unique contexts.

DKK 994.00
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Workplace Learning - Nigel Paine - Bog - Kogan Page Ltd - Plusbog.dk

Workplace Learning - Nigel Paine - Bog - Kogan Page Ltd - Plusbog.dk

How can I develop an effective workplace learning culture to drive employee and business success? This new edition of Workplace Learning provides the knowledge and tools to create an outstanding learning culture in the new world of work. It''s no longer enough for Learning and Development professionals to only offer a catalogue of workplace learning courses: competing effectively in today''s business environment requires organizations and their employees to adapt and learn daily. Providing an evidence-based model for identifying key areas of focus and measuring success, Workplace Learning is a practical guide that shows how to build and embed a culture that continuously encourages and engages employees in learning and achieve business success. The updated second edition features new material on organizational and self-determined learning, and case studies from Microsoft, Novartis and PwC. Packed with practical suggestions, tools and tips, Workplace Learning is an essential resource for establishing an outstanding continuous learning culture in all parts of the organization.

DKK 382.00
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Paid Attention - Faris Yakob - Bog - Kogan Page Ltd - Plusbog.dk

Paid Attention - Faris Yakob - Bog - Kogan Page Ltd - Plusbog.dk

The advertising attention marketplace is a confusing and vast playing field where the rules have changed drastically over the last decade. Make yourself heard and win the attention of your target audience with the new edition of this ultimate guide. Paid Attention delivers new and innovative insights into advertising ideas: what they are, why they are evolving and how to use them in day to day strategy to ensure commercial stability within a changing digital landscape. Packed with real-world examples of advertising campaigns such as Google, Sony and Old Spice, it provides a robust model for influencing human behaviour and toolkits that offer best practice on brand behaviour and effective communication.This second edition includes two new chapters exploring the latest evidence about attention spans and trends in online advertising, as well as new case studies on compelling brand ideas. In a world where being a consumer is confusing, learn to take control of the situation and make yourself heard in today''s crowded attention marketplace.

DKK 307.00
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The Fluid Consumer - Teo Correia - Bog - Kogan Page Ltd - Plusbog.dk

The Fluid Consumer - Teo Correia - Bog - Kogan Page Ltd - Plusbog.dk

The Fluid Consumer provides a detailed analysis of the consumer and retail industry''s profound shifts in the digital era. The book looks deeply into implications for business and branding models but serves also as a practical guide for companies to find innovative modes of operation in the face of digitally empowered consumers. Starting with an analysis on consumer behaviour in the age of hyper-digitisation, the book explores topics such as gathering consumer insights through advanced analytics, finding the optimal channel-mix in digital marketing, leveraging the "Living Services" concept, creating seamless consumer journeys and harnessing the power of start-ups.In doing so, The Fluid Consumer focuses on the rise of an increasingly ''fluid'' consumer who combines rapidly dwindling brand loyalty with swiftly growing brand expectations. A comprehensive Closed Loop model explains the best paths for fast moving goods companies to engage with digitalised consumers in the future, providing clear strategies to remain competitive and successful in the new digital era.

DKK 335.00
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Supply Chain Analytics and Modelling - Dr Nicoleta Tipi - Bog - Kogan Page Ltd - Plusbog.dk

Supply Chain Analytics and Modelling - Dr Nicoleta Tipi - Bog - Kogan Page Ltd - Plusbog.dk

An incredible volume of data is generated at a very high speed within the supply chain and it is necessary to understand, use and effectively apply the knowledge learned from analyzing data using intelligent business models. Supply chain practitioners and students face a number of challenges when dealing with business models and mathematical modelling. Supply Chain Analytics and Modelling presents a range of business analytics models used within the supply chain to help readers develop the practical knowledge needed to overcome common issues. This new edition of Supply Chain Analytics and Modelling covers new areas including ongoing technological advancements like digital twins, machine learning, AI and the use of model simulation within the supply chain. Learning is supported by case studies of specialist software packages for each example. Readers are also be provided with a critical view on how supply chain management performance measurement systems have been developed and supported by reliable and accurate data available in the supply chain. Online resources include lecturer slides and solved examples.

DKK 534.00
1