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Implementing Performance Assessment - - Bog - Taylor & Francis Inc - Plusbog.dk

Implementing Performance Assessment - - Bog - Taylor & Francis Inc - Plusbog.dk

As the commitment to performance assessments as a strategy of reform has increased across the nation, so has the controversy surrounding the purposes, development, implementation, and effects of alternative forms of assessment. One of the first of its kind, this edited volume provides an incisive and comprehensive account of the issues pertaining to performance assessments. The 10 papers comprising the volume were originally written to establish a conceptual framework for a three-year U.S. Department of Education, Office of Educational Research and Improvement sponsored national study of performance assessments. Written by leading experts in the field, the papers explicate the central issues regarding the development, implementation, and utility of performance assessments. The topics covered by the papers include: * a discussion of contemporary as well as historical events in the performance assessment movement; * technical characteristics of performance assessments, including reliability, validity, generalizability, and calibration; * conceptualization and calculation of the costs of performance assessments; * the implications of performance assessments on students who have traditionally done less well in American schools, including racial and linguistic minorities; * the fit between performance assessments and organizational change in education; and * the utilization of performance assessment as an instrument of state policy. Readers will find the policy and technical issues covered in this volume to be useful from a variety of academic, research, and policy perspectives including conceptualizing and implementing performance assessments.

DKK 447.00
1

Public Sector Performance - Richard Kearney - Bog - Taylor & Francis Inc - Plusbog.dk

Public Sector Performance - Richard Kearney - Bog - Taylor & Francis Inc - Plusbog.dk

Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today''s public managers, helping them to reconstruct the public''s confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.

DKK 579.00
1

Human Performance Consulting - James S. Pepitone - Bog - Taylor & Francis Inc - Plusbog.dk

Human Performance Consulting - James S. Pepitone - Bog - Taylor & Francis Inc - Plusbog.dk

New rules require a new game plan. More than 80% of today''s workforce comprises knowledge-and service-based workers, rendering obsolete the conventional understanding of organizational performance. New work roles require new managerial skills and methods. This innovative book shows how ''new human performance specialists'' can mold and construct work situations that enhance performance, productivity, and profits. The methods go beyond individual improvement and show how to create and sustain work situations that foster high levels of performance. ''Human Performance Consulting'' presents a comprehensive framework for designing and implementing highly effective, results-orientated programs that improve employee performance. It gives managers and human-performance professionals proven methods for boosting any organization''s workforce productivity and operational performance - and without huge capital expenditures, high-profile programs, and major upheavals. James Pepitone describes the role of the internal performance consultant and explains how these individuals can add financial value to any organization by guiding human performance improvement. Case studies and examples give you a solid foundation for identifying and diagnosing performance problems. Step-by-step instructions supply guidelines for working with existing management to make skillful changes that will improve performance and add measurable value.

DKK 759.00
1

Operational Performance Measurement - Wilfred Kaydos - Bog - Taylor & Francis Inc - Plusbog.dk

Operational Performance Measurement - Wilfred Kaydos - Bog - Taylor & Francis Inc - Plusbog.dk

Mention the phrase "bottom line," and the immediate thought tends to focus on a company''s financial performance. Think again! There''s an equally important factor that carries tremendous impact on that final total: operational performance measures. Implementation of a performance improvement program can significantly improve a company''s bottom line. Operational Performance Measurement: Increasing Total Productivity shows the way-featuring a new integrated theory of performance measurement, with a never-before-published measurement model that''s applicable to any business activity. Practical procedures and guidelines directly identify the variables that should be measured; guidelines to develop measurement systems; and how to analyze, interpret, and use performance methods effectively. Numerous diagrams, tables and examples make the principles and procedures easy to understand and implement. While this performance measurement approach is simplicity itself, be prepared for powerful results! Managers can put the theory into action right away- giving them better control, improved performance, increased personal productivity-and an easier day at work! Operations, finance, administration and quality managers alike will find there''s so much to gain when they''re Operational Performance Measurement: Increasing Total Productivity ... and a better bottom line is just the beginning!

DKK 873.00
1

The Performance Paradox - Jerry L. Harbour - Bog - Taylor & Francis Inc - Plusbog.dk

The Performance Paradox - Jerry L. Harbour - Bog - Taylor & Francis Inc - Plusbog.dk

How does performance improve? A simple yet often unexplored question. To quantify it, it must be measured. To measure it, it must be understood. The good news is that once we actually examine how to test performance, a number of basic principles and natural laws emerge. Principles and laws with universal applications across diverse subjects, and when correctly applied, not only unravel the mystery of how performance improves, but how you can improve performance in your organization. The Performance Paradox explores the misunderstood subject of performance. While examining the varying measures of performance, the author discusses how to find what is true – that is, what is known and what is not known about performance, what needs to be known, what is useful, and what is not. The book exposes hype and fad and helps you embrace fact and reality. Sprinkled throughout you will find sage and practical advice which can be translated into concrete action irrespective of your intended area of application. Based on extensive research by the author, this book provides a deeper understanding what measures of performance can actually tell us about performance or, more specifically what they can tell us about how performance does and does not improve and the practical implications of such derived insights. By examining real-world examples of how abstract ideas can be concretely applied, Jerry Harbour can help transform any business or organization into a high-performance one where results are obtained, rather than imagined.

DKK 357.00
1

Government Performance and Results - Henry Wray - Bog - Taylor & Francis Inc - Plusbog.dk

Government Performance and Results - Henry Wray - Bog - Taylor & Francis Inc - Plusbog.dk

The complexity of governments today makes the accountability desired by citizens difficult to achieve. Written to address performance policies within state and national governments, Government Performance and Results: An Evaluation of GPRA’s First Decade summarizes lessons learned from a 10-year research project that evaluated performance reports produced by federal agencies under the Government Performance and Results Act (GPRA). The results of this project can help answer a wide variety of questions in political economy and public administration, such as: - - What factors make performance reports relevant and informative? - Has the quality of information disclosed to the public improved? - Why do some agencies produce better reports than others? - Has GPRA led to greater availability and use of performance information by federal managers? - Has GPRA led to greater use of performance information in budget decisions? - What steps would make federal management and budget decisions more performance oriented? - The book documents the current state of the art in federal performance reporting, measures the extent of improvement, compares federal performance reports with those produced by state governments and other nations, and suggests how GPRA has affected management of federal agencies and resource allocation by policymakers. It also identifies obstacles that must be overcome if GPRA is to deliver on the promise of performance budgeting. The authors chronicle the improvements observed in federal performance reporting through the lens of the Mercatus Center’s annual Performance Report Scorecard. As budget shortfalls and new debt burdens increase interest in public management and budgeting techniques that allow governments to do more with less, this is an appropriate time to take stock of what GPRA has accomplished and what remains to be done. By comparing best performance reporting practices in the US federal government with those in states and other countries, this book speeds the diffusion of useful knowledge at a critical time.

DKK 808.00
1

Performance Theories in Education - - Bog - Taylor & Francis Inc - Plusbog.dk

Performance Theories in Education - - Bog - Taylor & Francis Inc - Plusbog.dk

Performance Theories in Education: Power, Pedagogy, and the Politics of Identity breaks new ground by presenting a range of approaches to understanding the role, function, impact, and presence of performance in education. It is a definitive contribution to a beginning dialogue on how performance, as a theoretical and pragmatic lens, can be used to view the processes, procedures, and politics of education. The conceptual framework of the volume is the editors'' argument that performance and performativity help to locate and describe repetitive actions plotted within grids of power relationships and social norms that comprise the context of education and schooling. The book brings together performance studies and education researchers, teachers, and scholars to investigate such topics as: *the relationship between performance and performativity in pedagogical practice; *the nature and impact of performing identities in varying contexts; *cultural and community configurations that fall under the umbrella of teaching, education, and schooling; and *the hot button issues of educational policies and reform as performances. With the aim of developing a clearer understanding of the effect, affect, and role of performance in education, the volume provides a crucial starting point for discourse among theorists and teacher practitioners who are interested in understanding and acknowledging the politics of performance and the practices of performative social identities that always and already intervene in the educational endeavor.

DKK 654.00
1

Performance and Phenomenology - - Bog - Taylor & Francis Inc - Plusbog.dk

Performance and Phenomenology - - Bog - Taylor & Francis Inc - Plusbog.dk

This book offers a timely discussion about the interventions and tensions between two contested and contentious fields, performance and phenomenology, with international case studies that map an emerging 21 st century terrain of critical and performance practice. Building on the foundational texts of both fields that established the performativity of perception and cognition, Performance and Phenomenology continues a tradition that considers experience to be the foundation of being and meaning. Acknowledging the history and critical polemics against phenomenological methodology and against performance as a field of study and category of artistic production, the volume provides both an introduction to core thinkers and an expansion on their ideas in a wide range of case studies. Whether addressing the use of dead animals in performance, actor training, the legal implications of thinking phenomenologically about how we walk, or the intertwining of digital and analog perception, each chapter explores a world comprised of embodied action and thought. The established and emerging scholars contributing to the volume develop insights central to the phenomenological tradition while expanding on the work of contemporary theorists and performers. In asking why performance and phenomenology belong in conversation together, the book suggests how they can transform each other in the process and what is at stake in this transformation.

DKK 449.00
1

Enhancing Surgical Performance - - Bog - Taylor & Francis Inc - Plusbog.dk

Enhancing Surgical Performance - - Bog - Taylor & Francis Inc - Plusbog.dk

Enhancing Surgical Performance: A Primer in Non-Technical Skills explains why non-technical skills are vital for safe and effective performance in the operating theatre. The book provides a full account, with supporting empirical evidence, of the Non-Technical Skills for Surgeons (NOTSS) system and behavioural rating framework, which helps identify the key elements involved in successful operative surgery. The editors spent the last twelve years as part of the team developing and testing the NOTSS system and delivering presentations and workshops across the world. Readers will benefit by having, in one accessible handbook, a description of the NOTSS system and how it can be used for training, assessment, self-reflection and event analysis. The book also examines human error, performance limitations, and global safety initiatives in surgery. Because it encourages surgeons to reflect on their own performance and behaviour, it is suitable for surgeons in all specialties and at all levels.

DKK 468.00
1

Handbook of Organizational Performance - Carl Merle Johnson - Bog - Taylor & Francis Inc - Plusbog.dk

Handbook of Organizational Performance - Carl Merle Johnson - Bog - Taylor & Francis Inc - Plusbog.dk

Capitalize on the principles of psychology to develop more effective leadership! Whether you work in a smokestack industry, the service sector, or a high-tech information-based business, the basic principles of industrial/organizational psychology you will find in The Handbook of Organizational Performance can help you obtain better performance from your employees. This comprehensive volume contains all the information you need to understand on-the-job behavior and effectively manage your employees. The Handbook of Organizational Performance gives you the tools and techniques you need to reward positive employee behaviors and correct undesirable ones before they become destructive habits. Using the principles of industrial/organizational psychology, you will learn how to train employees, how to determine criteria for performance appraisals, and how to establish leadership in the workplace. The Handbook of Organizational Performance is a comprehensive guide to all areas of management, including: - - designing more effective training - - managing occupational stress - - using ”pay-for-performance” plans - - reducing job-related injury and illness - - taking an active role in occupational safety - - encouraging business ethics With its clear structure and helpful charts, tables, and figures, The Handbook of Organizational Performance is an indispensable management tool and an essential text for students of business.

DKK 1007.00
1

Performance Hubs - Marc Roberts - Bog - Taylor & Francis Inc - Plusbog.dk

Performance Hubs - Marc Roberts - Bog - Taylor & Francis Inc - Plusbog.dk

A must-read for all managers, leaders, and change agents, Performance Hubs: Engaging Teams in Focused Continuous Improvement supplies a proven system for engagement that allows teams to use their own data, understand the need for performance improvement, and drive improvements at their own level. Highlighting common pitfalls in improvement initiatives, it provides the tools to help you avoid the disinterested cultural response to improvement efforts that is all too common in organizations suffering from initiative overload. The book details a comprehensive solution to help all employees visualize operational performance. It explains how to cascade the right metrics across all levels of your business to trigger the appropriate use of Lean/Six Sigma tools and techniques into strategic process areas. Demonstrating how to link all continuous improvement activities to address the key issues affecting performance, the book: - Explains what a performance hub is and provides the clarity needed for full organizational deployment - Describes the four key headings under which a performance hub is configured - Follows the natural implementation sequence of events for successful deployment of Performance Hubs - Includes Top Tips in each chapter to aid in smooth implementation and to enable sustained results - This book and electronic tool kit available on the book''s page at https://www.crcpress.com/9781439861349 provide all the working documents—including project management aids, templates, and slides—you and your teams will need to get started. Clarifying how to make continuous improvement a daily habit across all segments of your organization, the authoritative advice provided in these pages will help you align all improvement activities with the current and future needs of your business.

DKK 422.00
1

Improving the Performance of Wireless LANs - Nurul Sarkar - Bog - Taylor & Francis Inc - Plusbog.dk

Improving the Performance of Wireless LANs - Nurul Sarkar - Bog - Taylor & Francis Inc - Plusbog.dk

While there are countless books on wireless networks, few actually quantify the key performance-limiting factors of wireless local area networks (WLANs) and describe various methods for improving WLAN performance. Fulfilling these needs, Improving the Performance of Wireless LANs: A Practical Guide provides both theoretical background and empirical results for the optimum planning and deployment of high performance WLAN systems in different residential and commercial buildings. Useful to students, faculties, researchers, engineers, and network developers, this must-have book not only explains the fundamentals of WLAN systems, including WLAN features and standards, but also: - Supplies strategic guidelines for WLAN system design, modeling, and performance evaluation Includes radio propagation and site measurements as well as simulations for various network design scenarios Discusses environmental effects on WLAN performance, protocol redesign for routing and MAC, and traffic distribution Contains numerous illustrations and examples, plus chapter summaries, review questions, reading lists, mini-projects, an extensive glossary, and a list of acronyms Examines emerging and future network technologies, such as next generation Wi-Fi (802.11ac), very high throughput Wi-Fi (802.11ad), wireless mesh networking (802.11s), emergency QoS (802.11u), and vehicle-to-vehicle communications (802.11p) Improving the Performance of Wireless LANs: A Practical Guide makes the teaching, learning, and researching of advanced wireless network design and performance a more active process by using practical tools and exercises to add life to this highly technical subject.

DKK 884.00
1

Principles and Practices of Performance Assessment - Nidhi Khattri - Bog - Taylor & Francis Inc - Plusbog.dk

Principles and Practices of Performance Assessment - Nidhi Khattri - Bog - Taylor & Francis Inc - Plusbog.dk

This volume explores the recent national trend toward adoption of performance assessments. Embraced at all levels of educational decision-making--state, district, school, and teacher--the shapes these assessments take and the affects they have at the classroom level can differ significantly from one setting to another. Based on case studies of 16 schools, this study describes what performance assessments actually look like--the types of tasks they pose to children, the scoring methods used, the purposes to which they are put, and how they fit in with other components of assessment systems. It also shows how they differ when they are introduced by state departments of education, districts, and schools themselves. Factors that affect policymakers'' and educators'' abilities to successfully design and introduce performance assessments are also explored. These include the purposeful coordination of performance assessment with related education reforms, such as the adoption of content and student performance standards, and the professional development for teachers necessary to the successful implementation of performance assessments. Barriers to adoption, most notably the challenges of developing a technically sound performance assessment, are discussed as well. Crucial to teachers'' ability to appropriate performance assessments for use in their own classrooms is their invovlement in designing and implementing them. Although it would be impossible for a state or school district to involve all teachers in the design of a performance assessment, they can take steps to foster teachers'' understanding of the purposes and methods of the assessment, thereby supporting their ability to use similar methods in their daily teaching. Toward that end, this book describes the experiences of teachers and students with a range of assessments that all fall under the umbrella of performance assessment. In addition, it provides: *rich illustrations of those experiences across a diverse group of schools; *descriptions of the trade-offs inherent in developing a student assessment system; *demonstrations of why no single assessment can be "all things to all people;" and *valuable insights for teachers, administrators, policymakers, and researchers who want to improve their understanding of how performance assessments work in practice and how they may best serve to improve teaching and learning.

DKK 422.00
1

Principles and Practices of Performance Assessment - Nidhi Khattri - Bog - Taylor & Francis Inc - Plusbog.dk

Principles and Practices of Performance Assessment - Nidhi Khattri - Bog - Taylor & Francis Inc - Plusbog.dk

This volume explores the recent national trend toward adoption of performance assessments. Embraced at all levels of educational decision-making--state, district, school, and teacher--the shapes these assessments take and the affects they have at the classroom level can differ significantly from one setting to another. Based on case studies of 16 schools, this study describes what performance assessments actually look like--the types of tasks they pose to children, the scoring methods used, the purposes to which they are put, and how they fit in with other components of assessment systems. It also shows how they differ when they are introduced by state departments of education, districts, and schools themselves. Factors that affect policymakers'' and educators'' abilities to successfully design and introduce performance assessments are also explored. These include the purposeful coordination of performance assessment with related education reforms, such as the adoption of content and student performance standards, and the professional development for teachers necessary to the successful implementation of performance assessments. Barriers to adoption, most notably the challenges of developing a technically sound performance assessment, are discussed as well. Crucial to teachers'' ability to appropriate performance assessments for use in their own classrooms is their invovlement in designing and implementing them. Although it would be impossible for a state or school district to involve all teachers in the design of a performance assessment, they can take steps to foster teachers'' understanding of the purposes and methods of the assessment, thereby supporting their ability to use similar methods in their daily teaching. Toward that end, this book describes the experiences of teachers and students with a range of assessments that all fall under the umbrella of performance assessment. In addition, it provides: *rich illustrations of those experiences across a diverse group of schools; *descriptions of the trade-offs inherent in developing a student assessment system; *demonstrations of why no single assessment can be "all things to all people;" and *valuable insights for teachers, administrators, policymakers, and researchers who want to improve their understanding of how performance assessments work in practice and how they may best serve to improve teaching and learning.

DKK 243.00
1

Corporate Performance Management - David Wade - Bog - Taylor & Francis Inc - Plusbog.dk

Corporate Performance Management - David Wade - Bog - Taylor & Francis Inc - Plusbog.dk

Business experts, business economists, and organizational psychologists agree that a specific business strategy must be chosen for a corporation to excel. Beyond the strategy, companies must have a performance measurement system that ties every aspect of the organization - from the boardroom to the factory floor - to the strategy. In their book ''Corporate Performance Management'', noted authors David Wade and Ron Recardo show companies how to craft a strategic focus and create sound business strategy by using a unique and pragmatic performance-measurement system. Concepts in the book are illustrated by ''real world'' case studies. It provides tools and techniques to show how to apply the concepts within an organization. David Wade is the director of performance measurement for Aetna, Inc., and the author of several business-related books and articles. Ron Recardo is the founder and managing partner of The Catalyst Consulting Group, L.L.C. The author of several articles and books, he is a frequent speaker at meetings of professional associations, trade groups, and senior executives.

DKK 625.00
1

The Psychology of Sport and Performance Injury - - Bog - Taylor & Francis Inc - Plusbog.dk

The Psychology of Sport and Performance Injury - - Bog - Taylor & Francis Inc - Plusbog.dk

The use of psychological interventions and counselling strategies has become a central part of injury prevention, rehabilitation, and return to participation process. The Psychology of Sport and Performance Injury: An Interprofessional Case-Based Approach is the first book to offer students, academic scholars, and practitioners case studies that are grounded in psychological theory and empirical evidence, with a specific focus on addressing psychological aspects of sport and performance injuries in an interprofessional manner. This book presents nine "real-life inspired" fictional sport and performance injury cases. It demonstrates the viability and effectiveness of adopting an interprofessional, person-centered approach to injury, rehabilitation, and return to participation process. Each case is focused on a particular phase of rehabilitation, with specific attention placed on relevant biopsychosocial concerns. Within each chapter, a theoretical, conceptual, and empirical analysis of the case is presented followed by detailed accounts on how a range of professionals and significant others can work alongside each other to provide a holistic care for the injured performer within their own competencies. The Psychology of Sport and Performance Injury: An Interprofessional Case-Based Approach emphasizes the importance of holistic, interprofessional approach to sport and performance injury rehabilitation. This book is a vital resource for upper-level students, academic scholars, and applied practitioners from a range of sport and performance related disciplines such as athletic training, kinesiology, occupational therapy, physical therapy, sport psychology, sports therapy, and strength and conditioning. It offers a valuable reading for a range of individuals and professionals who are involved in sport and performance injury prevention, rehabilitation, and return to participation process.

DKK 457.00
1

Performance Acceleration Management (PAM) - H. James (harrington Associates Harrington - Bog - Taylor & Francis Inc - Plusbog.dk

Performance Acceleration Management (PAM) - H. James (harrington Associates Harrington - Bog - Taylor & Francis Inc - Plusbog.dk

Organizations around the world are rating their improvement efforts as not producing the desired long-term results. Dr. Harrington’s research indicates that this occurs because organizations are using the latest improvement tools and approaches without first defining how they want to change their organization’s culture, environment, and key performance drivers. Organizations must first define what controllable factors drive business results. They then must define how they want to change these key performance drivers and behavioral patterns. Only then can they select a customized set of tools and approaches that will bring about the desired transformation. The first book in the Little Big Book Series , Performance Acceleration Management (PAM): Rapid Improvement to Your Key Performance Drivers , explains how to accelerate the rate of change and improvement in your organization to exceed your customers’ expectations. It introduces the PAM approach to accelerated performance improvement and explains how to use it to bring about significant change to your organization’s long-term performance. Supplying answers to commonly asked questions, the book provides you with the understanding to: - Conduct an improvement requirements assessment - Define key drivers and develop vision statements for each - Define desired behavioral patterns and performance goals - Develop individual key performance driver (KPD) transformation plans - Develop and implement a five-year combined PAM plan - Obtain approval from the executive team Delving into more than 50 years of experience helping organizations implement improvement approaches, H. James Harrington highlights key opportunities to add value to your organization. With over 1,400 different improvement tools available today, this book provides a set of tools to define how you want to change your organization’s key performance drivers and then develop a customized accelerated approach to achieve the desired transformation.

DKK 307.00
1

Performance-Based Medicine - Ma De Marco - Bog - Taylor & Francis Inc - Plusbog.dk

Performance-Based Medicine - Ma De Marco - Bog - Taylor & Francis Inc - Plusbog.dk

With healthcare making the transition from volume-based reimbursement programs to value-based approaches, understanding performance measurement is vital to optimize payment and quality outcomes. Performance-Based Medicine: Creating the High Performance Network to Optimize Managed Care Relationships guides readers through the maze of definitions and discussions related to value-based purchasing, healthcare delivery, and pricing. It tackles the question of how hospitals, HMOs, physician groups, and employers can arrive at an optimized reimbursement cost and coverage access decision that is attractive to consumers yet fulfills the need for a working margin. The book begins by looking at HMOs and the three key factors—reimbursement, coordination, and performance—that have led toward performance-based contracting. Laying the foundation for clearer communication between physician hospitals and purchasers, the author defines important concepts in the discussion, from efficiency and cost effectiveness to quality. He focuses on key issues of organizational structure, management, and measuring the outcomes of quality. Discussing pay-for-performance, the book examines programs in the US and offers case studies of countries succeeding in the development of care management. It explores options for reengineering the healthcare delivery system, among them transitional case management programs and specialist data sharing. It also covers the use of information technology in healthcare delivery. This timely book will be of interest to managers, vendors, employers, and insurers who have tried everything to lower cost but are discovering that all care is not equal and that matching the right doctor with the right service for the right patient can be done. Helping readers build a path between where they are and where they want to be, it offers an outline of tasks to move from a disorganized collection of care components to a seamless arrangement of high-performance care-givers. The book is directed at the senior management level for those who are learning metrics and are trying to define performance to become more sophisticated in monitoring and leveraging this vital data in a complex marketplace of contradictory terms and ill-defined outcomes.

DKK 637.00
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The Basics of Performance Measurement - Jerry L. Harbour - Bog - Taylor & Francis Inc - Plusbog.dk

The Basics of Performance Measurement - Jerry L. Harbour - Bog - Taylor & Francis Inc - Plusbog.dk

You can’t understand, manage, or improve what you don’t measure While every smart executive now knows the truth of those words, perhaps more so than anyone, it was Jerry Harbour who turned that adage into a science. Originally published in 1997, The Basics of Performance Measurement helped pioneer the science of performance measurement and continues to serve as an industry standard. Yet, despite the book’s continued relevancy, Harbour is once again stepping ahead of the curve to fully update his little yellow book . In addition to adding the wisdom of lessons learned over the past decade, he adds two new chapters to this second edition. One of these chapters discusses units of measurement. The other introduces ways to better interpret what has been measured and then translate those measurement-related interpretations into actionable knowledge. Harbour provides a six-step method for developing a performance measurement system. He shows how to design performance measurement families and how to build hierarchies tailored to different levels within an organization. He also covers collection and distribution, as well as the value of performance measure displays. When you finish this book, you will be able to undertake performance measurement with new confidence. You will also come away knowing how to present your findings with an authority that will convince stakeholders of the importance and accuracy of your results.

DKK 255.00
1

Performance-Based Fire Safety Design - Morgan J. (aon Fire Protection Engineering Hurley - Bog - Taylor & Francis Inc - Plusbog.dk

Performance-Based Fire Safety Design - Morgan J. (aon Fire Protection Engineering Hurley - Bog - Taylor & Francis Inc - Plusbog.dk

Master an Approach Based on Fire Safety Goals, Fire Scenarios, and the Assessment of Design Alternatives Performance-Based Fire Safety Design demonstrates how fire science can be used to solve fire protection problems in the built environment. It also provides an understanding of the performance-based design process, deterministic and risk-based analysis techniques, development of design fire scenarios, trial design development and analysis, and building lifecycle management. Develop a Strategy That Meets the Fire Safety Goals for a Building Topics addressed include designing to protect people from fire, design of detection systems, smoke control systems and structural fire resistance, addressing computational and design uncertainty, and fire testing to support design development or evaluation. - - Identifies key attributes of performance-based design - Reviews the advantages and disadvantages of performance-based design over specification-based prescriptive design - Provides a series of steps offering a framework/process for performance-based design - Performance-Based Fire Safety Design focuses on the development and application of performance-based fire safety design approaches. Written by leading experts in the field, this text addresses the unique features and uses of a building and helps you gain a better understanding of how a building will perform in the event of a fire.

DKK 764.00
1

Performance Measurement for World Class Manufacturing - Brian H. Maskell - Bog - Taylor & Francis Inc - Plusbog.dk

Performance Measurement for World Class Manufacturing - Brian H. Maskell - Bog - Taylor & Francis Inc - Plusbog.dk

If your company is adopting world class manufacturing techniques, you''ll need new methods of performance measurement to control production variables. In practical terms, this book describes the new methods of performance measurement and how they are used in a changing environment. For manufacturing managers, as well as cost accountants, it provides the theoretical foundation for these innovative methods and is supported by extensive practical examples.

DKK 579.00
1

High Performance Work Systems - James Mccalman - Bog - Taylor & Francis Inc - Plusbog.dk

High Performance Work Systems - James Mccalman - Bog - Taylor & Francis Inc - Plusbog.dk

Originally published in 1989. Management styles in developed western countries are undergoing a crisis phase. Increased levels of international competition and volatile trading conditions are creating new demands of job skills and responsibilities. The management challenge is to find work organization and employment strategies that sustain and develop employee performance and commitment. This book analyses the ‘high performance work systems’ that a number of American and European companies have evolved to meet this challenge. It particular, it describes in detail the experiences of Digital Equipment Corporation (DEC) at their UK manufacturing plant. This study not only illustrates the benefits of new forms of work organization, it also explores some important myths, notably that technical and organizational changes can produce ‘effortless excellence’. It also provides practical management guidelines for the effective application of high performance work design.

DKK 366.00
1

Monitoring Performance in the Public Sector - John Winston Mayne - Bog - Taylor & Francis Inc - Plusbog.dk

Monitoring Performance in the Public Sector - John Winston Mayne - Bog - Taylor & Francis Inc - Plusbog.dk

A host of promising public sector reform efforts are underway throughout the world. In governments challenged by budget deficits and declining public trust, these reform efforts seek to improve policy decisions and public management. Along the way, program efficiency and effectiveness help rebuild public confidence in government. Whether through regular measurement of program inputs, activities, and outcomes, or through episodic one-shot studies, performance monitoring plays a central role in the most important current reform efforts. Monitoring Performance in the Public Sector , now available in paperback, is based on experiences derived from comparative analysis in different countries. It explains why there is interest in perfor!mance monitoring in a given setting, why it has failed or created uncertainties, and identifies criteria for improving its design and use. One of the challenges this book offers is the need to consider dimensions of performance beyond the traditional ones of economy, efficiency, and effectiveness. With an increasingly diverse, interdependent, and uncertain public sector environment, for some stakeholders meeting objectives fixed some time ago may not be as important as the capacity to adapt to current and future change. In this vein, the contributors address a number of themes: the criti!cal importance of organizational support for performance monitoring and making it consistent with the organizational culture, the need for active and effective leadership in defining criteria and implementing practical performance monitoring, the value of linking ongoing measurement with more than the traditional, strictly quantitative aspects of public sector performance. As we gain experience with performance monitoring and its uses, such systems should become more cost effective over time. This book will be of deep interest to public managers, government officials, economists, and organization theorists, and useful in courses on public administration..

DKK 570.00
1

Statistical Methods for Healthcare Performance Monitoring - Alex (imperial College Bottle - Bog - Taylor & Francis Inc - Plusbog.dk

Statistical Methods for Healthcare Performance Monitoring - Alex (imperial College Bottle - Bog - Taylor & Francis Inc - Plusbog.dk

Healthcare is important to everyone, yet large variations in its quality have been well documented both between and within many countries. With demand and expenditure rising, it’s more crucial than ever to know how well the healthcare system and all its components – from staff member to regional network – are performing. This requires data, which inevitably differ in form and quality. It also requires statistical methods, the output of which needs to be presented so that it can be understood by whoever needs it to make decisions. Statistical Methods for Healthcare Performance Monitoring covers measuring quality, types of data, risk adjustment, defining good and bad performance, statistical monitoring, presenting the results to different audiences and evaluating the monitoring system itself. Using examples from around the world, it brings all the issues and perspectives together in a largely non-technical way for clinicians, managers and methodologists. Statistical Methods for Healthcare Performance Monitoring is aimed at statisticians and researchers who need to know how to measure and compare performance, health service regulators, health service managers with responsibilities for monitoring performance, and quality improvement scientists, including those involved in clinical audits.

DKK 902.00
1