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The TWI Workbook Essential Skills for Supervisors Second Edition

The TWI Workbook Essential Skills for Supervisors Second Edition

Since the publication of its Shingo Prize-winning predecessor TWI programs have seen steady growth in usage. As a true understanding of Standard Work has developed the need for the TWI skills as fundamental tools to achieve Lean objectives has been solidified. The TWI Workbook: Essential Skills for Supervisors Second Edition has been completely updated to the latest terminology and practice. This edition includes revised forms and tools as well as new examples that illustrate current day TWI practice. Emphasizing the importance of accident and injury prevention this edition includes an entirely new section on Job Safety a fourth TWI module that was developed in Japan using the identical TWI methodology of the original three programs introduced in the original work. This updated edition includes new chapters on: Four Steps of Job Safety: Preventing Accidents before They Happen Two Key Aspects to Safety: Things and People Practicing the JS Method TWI‘s Problem Solving Training In addition to a new chapter on the TWI problem-solving methodology this edition contains a new introduction with a more complete description of how TWI was reintroduced into American industry including detailed information on the contribution TWI made at Toyota that was not available when the original book was published. Focusing on how the TWI skills create and support standardized work as the foundation for Lean and continuous improvement the book includes detailed explanations on how to determine important steps and find key points that lead the way to standardized work. A new section on making a balanced breakdown has also been added with new examples of Job Instruction breakdowns. The book also features a new conclusion that compares the historical role of TWI with what companies today are experiencing using the TWI methodology. | The TWI Workbook Essential Skills for Supervisors Second Edition

GBP 170.00
1

Re-Write A Trauma Workbook of Creative Writing and Recovery in Our New Normal

Re-Write A Trauma Workbook of Creative Writing and Recovery in Our New Normal

Attachment theory-based treatments including depth psychology somatic psychology holistic therapy and Eye Movement Desensitization and Reprocessing (EMDR) are becoming even more popular and desired by clinicians health systems and the patients they care for. Up until recently cognitive behavioral therapy and medication management were the mainstays for trauma-informed care although we are witnessing a demand for a more somatic holistic and therefore deeper level of treatment to target attachment injury and change/re-write the trauma narrative. This book provides the response and tools to meet this current need. Due to the pandemic lockdowns and significant changes in our stability the economy sense of belonging and community there is a heightened level of triggering which has resulted in multifactorial trauma responses. The devastating traumatic impact spans nations ages and socioeconomic statuses. Unfortunately domestic violence child abuse substance use medical trauma self-injury suicide and violence turned outwards have all increased significantly in the past two years. This workbook focuses on the healing journey of the trauma survivor utilizing easy-to-use methodologies for long-lasting effects. It includes various exercises writing prompts coping mechanisms and soothing techniques with the intention of allowing the person to create an individualized experience. This empowers the person to go in the order they choose experiment with different techniques from different modalities and find the ones that meet their needs the best. The authors also address generational trauma societal trauma and trauma at the family and individual levels and their work can be used in conjunction with a clinical treatment plan or by the end user. Re-Write: A Trauma Workbook of Creative Writing and Recovery in Our New Normal employs practical strategies using evidence-based methodologies with psychological theory within a human-centered design framework. | Re-Write A Trauma Workbook of Creative Writing and Recovery in Our New Normal

GBP 38.99
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Medical Practice Business Plan Workbook

Medical Practice Business Plan Workbook

How does a medical practice thrive in a business environment where the margin of management error has all but disappeared? Profit margins are being squeezed by declining reimbursement rates capitation plans gamesmanship on the part of the payors and increasing operating costs. Addressing the specific needs of today‘s medical practice Medical Practice Business Plan Workbook Third Edition supplies a detailed and ordered work plan to tackle some of the most pressing issues facing the field. Peter D. Lucash delves into decades of experience helping physician groups develop business plans to guide you along the process of building the profitable practice you want and deserve. This updated edition of a bestseller begins with a review of the fundamentals including the questions your plan should answer how to get started how to organize and develop your plan and the staff support and resources you will need. Complete with a wealth of helpful sample plans and worksheets this workbook: Reflects recent changes in the healthcare industry including federal healthcare reform Offers a one-of-a-kind design and approach tailored to the medical practice Covers conceptualization organization and implementation of your business plan This updated edition reflects current and forecasted challenges for practices including the Affordable Care Act data security and quality and outcome measures. It supplies detailed coverage of the different types of organizations governance and management personnel needs key business relationships and contacts demographics and economic factors patients as customers competitor analysis marketing information technology disaster and business continuity planning and financial strategies. The final section outlines a process for implementing your plan. Sticking to this process will help ensure your plan covers what is needed to succeed in today‘s complex

GBP 160.00
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Project Management Skills for Healthcare Methods and Techniques for Diverse Skillsets

Project Management Skills for Healthcare Methods and Techniques for Diverse Skillsets

Project management skills are valuable for any healthcare project not just technology projects. Non-technology activities that would benefit from project management skills include implementing a new policy housewide updating training for use of the electronic health record (EHR) creating a new orientation program quality assurance activities submitting an article or presentation writing a research proposal or opening a new patient care unit. In addition project management skills are not just for project managers but they can be used by anyone leading these types of activities such as managers staff educators and researchers. Many books on healthcare project management have been focused on technology projects while non-technology projects flounder without the required knowledge or skills of the person leading the project. The purpose of this book is to discuss these skills based on the Project Management Institute (PMI) standards in a way that non-project managers would be able to understand and apply. Concepts from project initiation through project closure will be presented twice first for novices and then for project leaders with more advanced skills. Practical accessible and containing numerous examples for each phase of the PMI Framework this book will be a valuable resource for all healthcare professionals and both novice and experienced project managers. | Project Management Skills for Healthcare Methods and Techniques for Diverse Skillsets

GBP 39.99
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Systems Design Building Systems that Drive Ideal Behavior

Systems Design Building Systems that Drive Ideal Behavior

The ground-breaking Shingo Model of 2008 introduced principles systems tools and results. At that time however the systems element of the model did not receive the in-depth attention that other parts of the model did. As a result organizations developed their own concept of systems. Some organizations have identified hundreds of systems and tools. In fact the distinction between a system and a tool was not clearly defined until recently with the introduction of the Shingo SYSTEMS DESIGN workshop and the information discussed in this book. With the development of the workshop the Shingo Institute is now teaching the three essential systems—work improvement and management—as well as the five required communication tools that are necessary to improve an organization. You’ll find that when these systems are formalized they work together to help create organizational excellence. With Systems Design: Building Systems that Drive Ideal Behavior you’ll learn how to formalize the process of creating these three systems. In addition a new tool the Shingo system design map is introduced. This book also details how you can improve the connections you’ve already made between the tools systems results and principles of the Shingo Model. | Systems Design Building Systems that Drive Ideal Behavior

GBP 39.99
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GPS for Success Skills Strategies and Secrets of Superachievers

GPS for Success Skills Strategies and Secrets of Superachievers

Next to food and clothing achieving personal and professional success is rated at the very top of the hierarchical order of human needs. Everybody wants to be somebody! In this ultimate success book that includes timeless information for generations to come the author has meticulously chronicled proven skills strategies and secrets that if regularly followed will empower the reader to live the life that they imagine. Just like your car’s or phone’s GPS these life navigation skills can get you from where you are to where you want to go in your career. In addition critically important knowledge and abilities including job interviewing must-know people skills writing and public speaking are covered. In this book the author has scoured the world’s literature on these topics and interviewed highly successful people to provide one-stop shopping regarding the most proven and practical recommendations for future career success. He has also peppered the text with personal experiences and motivational/inspirational success stories as well as testimonials/sage advice/quotes from the world’s most successful people -past and present. The key objectives of this book are to: Highlight the foundational factors underlying future career success: love what you do; realize that your behaviors largely determine your luck in life; emphasize that highly successful people take 100% responsibility for their actions and destiny; and that the secret to success involves the selfless serving of others. The rewards return—through a boomerang effect. Provide specific examples and inspirational stories highlighting 10 critical behavioral skills for success. These include: look for the good in people and situations; how to activate the law of attraction; establish goals in writing (if it’s not on paper it’s vapor); take action (#1 success characteristic); know that persistence pays; ask for things you want; enhance your speaking writing and interviewing skills; why it’s important to work with and learn from people you want to emulate; the essence of superb people skills (e. g. integrity making others feel important); and to regularly apply the law of sow and reap. Detail complementary approaches tactics and perspectives that can help you achieve your breakthrough (major) life goals. These include: time management skills and the 80/20 rule; looking for greener pastures; showcasing your talents (visibility → opportunities); committing to never-ending improvements in performance service (or products); embracing discipline/focus/sacrifice; routinely exceeding people’s expectations; striving for greater rewards; and seeing an ocean of opportunities before you. In aggregate these yield BIG rewards in life. Provide a potpourri of related topics including unlooked-for opportunities; leadership and bringing out the best in those around you; avoiding overcautiousness; volunteering (raising your hand); reframing future commitments; the power (and magic) of an unexpected thank you note; and the disproportionate dividends and good karma that result from giving back and mentoring others. | GPS for Success Skills Strategies and Secrets of Superachievers

GBP 24.99
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The Controller as Lean Leader A Novel on Changing Behavior with a Lean Cost Management System

The Controller as Lean Leader A Novel on Changing Behavior with a Lean Cost Management System

Traditional accounting systems have become inadequate for today‘s increasingly competitive global manufacturing environment. They are too complex and too focused on past performance. As manufacturing techniques change and become less labor intensive accounting methods must also evolve. Regardless of what you call it Lean accounting is a management accounting system that should be part of every worker‘s daily activities. The Controller as Lean Leader: A Novel on Changing Behavior with a Lean Cost Management System delineates the differences between cost accounting and cost management. It uses a story format to present a compilation of experiences; some good some bad and some humorous. The story follows a fictional manufacturing entity embarking on a Lean change management journey for the second time having failed at its first attempt at Lean implementation a few years earlier. As the story progresses readers gain an understanding of what the company will do differently this time around to ensure it doesn‘t slip backward again as the transformation unfolds. Illustrates the various approaches to Lean implementation Explains Target Costing and describes how to use it to get your budget right the first time around Examines the concept of systems and the importance of defining values in your business Describes what the purpose of a Lean Human Resources (HR) system should be Introduces with visuals the little-known importance of the timing of the implementation and integration of the four integral parts of the Lean Cost Management System with the five Lean principles The main character the Lean Controller presents her ideas with visuals throughout the book. Discussions between the Lean controller and employees at various levels of the organization illustrate valuable lessons. The many faces of the Lean Controller as expressed thro | The Controller as Lean Leader A Novel on Changing Behavior with a Lean Cost Management System

GBP 170.00
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The Authentic Leader Using the Meisner Technique for Embracing the Values of Truthful Leadership

The Authentic Leader Using the Meisner Technique for Embracing the Values of Truthful Leadership

Using clear and simple exercises adapted for leadership development from the world-renowned Meisner Technique The Authentic Leader will help you discover first-hand what it means to build your authentic leadership skills in a clear technical way. This book presents a version of the Meisner technique that has been thoughtfully modified for the purposes of leadership training. It aims to train leaders to be fully authentic in their responses in the most efficient way and to let their responses be filtered by their abilities to deeply interpret and thrive within the psychological realities of the circumstances they are entering be it their own or other people’s. The exercises in this book teach that effective leadership skills are about getting the attention off of oneself and allowing for a type of interpersonal determinism to bring out a leader’s truthful responses. This text breaks open the conversation on leadership and business skills in a whole new way using an established although largely unknown method in the business world that will help leaders engage in the values of great leadership and train their own abilities to have presence be dynamic be magnetic and know how to read any situation and thrive within it. Whether you are green in your career or at the head of a nation an aspiring leader or an educator looking to use this material this work develops and nourishes powerful leadership in unconventional effective and dynamic ways. | The Authentic Leader Using the Meisner Technique for Embracing the Values of Truthful Leadership

GBP 31.99
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Becoming the Supervisor Achieving Your Company's Mission and Building Your Team

Becoming the Supervisor Achieving Your Company's Mission and Building Your Team

Becoming a Supervisor tells the story of Trevor who works as one of the production team in a small company that makes toy boats. He is thrust into the role of supervisor unexpectedly when his general manager reacts to his constant suggestions of how things could be better. When the GM becomes ill Trevor struggles to take up the slack for several months until a new GM arrives. The core of the book follows Trevor’s growth under the coaching of Julie his new GM. As Trevor deals with one challenge after another Julie guides him on a journey to learn the core skills needed by all front-line leaders. The reader takes away four key ideas: (1) Front-line leadership skills are not too complicated to learn. (2) These skills are something that they can develop in themselves regardless of what their organization does. (3) Tools and skills are there to help solve real business problems; implementing the tools is not a strategy. (4) In your role as supervisor (directing or responsible for others) you have to look after the mission of the company AND look after your people – doing only one is not an option. Essentially this book is intended to give hope to a new supervisor or team lead. They will finish the book knowing that the skills they need can be learned and aren’t that difficult to acquire. It is designed to introduce the central skills that any supervisor has to be able to master at least with a basic working competency: instructing leading and making improvements in their own area. It introduces some of the more widely used tools that a new supervisor may need. More importantly it ties these tools and skills to solving particular problems. Readers will understand that the tools are not important for their own sake but only to the extent that the tools serve the larger objective of the organization. This book is designed to give the reader an entertaining and hopeful story about the very difficult transition from worker to supervisor from being one of the crew to directing the crew. It is an emotionally tough transition and the idea that someone could see a model of how it can work out will be helpful to folks new in a leadership role. Finally the book provides a reference to other sources of information that will let the reader extend their learning about each of the tools or skills referenced in the contents. | Becoming the Supervisor Achieving Your Company's Mission and Building Your Team

GBP 28.99
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Toyota Kaizen Methods Six Steps to Improvement

Toyota Kaizen Methods Six Steps to Improvement

Toyota Kaizen Methods: Six Steps to Improvement focuses on the skills and techniques practiced inside Toyota Motor Corporation during the past decades. This workbook focuses on the actual training course concepts and methods used by Toyota to develop employee skill level a core element of Toyota‘s success. It is not a book about holding Western-style five-day Kaizen events which were in reality quite rare during the development of Toyota‘s production system and are virtually nonexistent today inside Toyota. Written by two of Toyota‘s most revered and experienced trainers the book Traces the origins of Kaizen since the inception of Toyota Motor Corporation Articulates the basic six-step Kaizen improvement skills pattern taught inside Toyota Helps practitioners of Kaizen improve their own skill level and confidence by simplifying concepts and removing any mystery in the process Provides homework assignments and a wealth of forms for analyzing work processes If you take the time to study the concepts detailed here you will be reviewing the same methods and techniques that were harnessed by generations of Toyota supervisors managers and engineers. These techniques are not the secret ingredient of Lean manufacturing; however mastery of these timeless techniques will improve your ability to conduct improvement in almost any setting and generate improvement results for your organization. | Toyota Kaizen Methods Six Steps to Improvement

GBP 170.00
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The Logics of Healthcare The Professional’s Guide to Health Systems Science

The Logics of Healthcare The Professional’s Guide to Health Systems Science

Most of the current literature on healthcare operations management is focused on importing principles and methods from manufacturing. The evidence of success is scattered and nowhere near what has been achieved in other industries. This book develops the idea that the logic of production and production systems in healthcare is significantly different. A line of thing that acknowledges the ingenious characteristics of health service production is developed. This book builds on a managerial segmentation of healthcare based on fundamental demand-supply constellations. Demand can be classified with the variables urgency severity and randomness. Supply is constrained by medical technology (accuracy of diagnostics efficacy of therapies) patient health behavior (co-creation of health) and resource availability. Out of this emerge seven demand-supply-based operational types (DSO): prevention emergencies one-visit electives cure care and projects. Each of these have distinct managerial characteristics such as time-perspective level of co-creation value proposition revenue structure productivity and other key performance indicators (KPI). The DSOs can be envisioned as platforms upon which clinical modules are attached. For example any Emergency Department (ED) must be managed to deal with prioritization time-windows agitated patients the necessity to save and stabilize and variability in demand. Specific clinical assets and skill-sets are required for say massive trauma strokes cardiac events or poisoning. While representing different specialties of clinical medicine they when applied in the emergency – context must conform to the demand-supply-based operating logic. A basic assumption in this book is that the perceived complexity of healthcare arises from the conflicting demands of the DSO and the clinical realms. The seven DSOs can neatly be juxtaposed on the much-used Business Model Canvas (BMC) which postulates the business model elements as value proposition; customer segments channels and relations; key activities resources and partners; the cost structure; and the revenue model. | The Logics of Healthcare The Professional’s Guide to Health Systems Science

GBP 39.99
1

The Future of Entrepreneurship in Africa Cross-Sectoral Perspectives Post COVID-19

The Future of Entrepreneurship in Africa Cross-Sectoral Perspectives Post COVID-19

Thsi book focuses on entrepreneurial development and the development of small businesses in Africa. The central idea of this book is that entrepreneurial development and small business development are connected. Entrepreneurship is lauded as an engine of growth (economic development and job creation) with small businesses often contributing to new job creation. Also entrepreneurship and small business development are the heart of many countries’ economies. The decision to focus on entrepreneurial development and small business development is that first there is a consensus that most entrepreneurial activities are aimed at creating small new ventures. Second countries that give special attention to entrepreneurship stand a chance of industrialization. Third Africa has been reported as having a rich entrepreneurial landscape as the continent’s wealthiest individuals generated their wealth as trailblazing entrepreneurs. Fourth small-scale entrepreneurs and businesses form the backbone of economic activities across the continent. A motivation to focus on entrepreneurial and small business development is the generally accepted view that start-ups in Africa are growing calling for understanding into how to enhance productivity efficiencies and application of new technologies. The book aims to enhance the understanding of stakeholders (business owners governments practitioners) to overturn challenges such as inadequate start-up capital competition lack of employees with the right skills and low use of technology. The ability to develop entrepreneurship in Africa and the role of small-medium enterprises cannot be underestimated. The promotion of entrepreneurship in Africa is crucial as it creates jobs provides decent livelihoods and contributes to GDP. Most entrepreneurial initiatives in developing economies entail identifying opportunities and new venture creation. It is worth recognizing that most new ventures created take the form of small businesses and the entrepreneurial processes involve entrepreneurs’ knowledge and skills identifying opportunities involvement in setting up a business and managing the business. The various aspects of this book focus on many entrepreneurial activities that are undertaken on the African continent. This book is focused on African countries since there is a reason to be optimistic about the prospects for growth and entrepreneurship. To achieve entrepreneurial success in African countries the African Development Bank (2021) proposes that there must be a link between macro and firm-level characteristics that will serve as the mix of entrepreneurship in societies. This book therefore considers some macro-level factors such as education training and skills development technological developments government programs and entrepreneurial challenges and opportunities. At the firm-level this book focuses on entrepreneurial initiatives such as branding and marketing. | The Future of Entrepreneurship in Africa Cross-Sectoral Perspectives Post COVID-19

GBP 44.99
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The CPHIMS Review Guide 4th Edition Preparing for Success in Healthcare Information and Management Systems

The CPHIMS Review Guide 4th Edition Preparing for Success in Healthcare Information and Management Systems

Whether you’re taking the CPHIMS exam or simply want the most current and comprehensive overview in healthcare information and management systems today this completely revised and updated fourth edition has it all. But for those preparing for the CPHIMS exam this book is also an ideal study partner. The content reflects the outline of exam topics covering healthcare and technology environments; clinical informatics; analysis design selection implementation support maintenance testing evaluation privacy and security; and management and leadership. Candidates can challenge themselves with the sample multiple-choice questions given at the end of the book. The benefits of CPHIMS certification are broad and far-reaching. Certification is a process that is embraced in many industries including healthcare information and technology. CPHIMS is recognized as the ‘gold standard’ in healthcare IT because it is developed by HIMSS has a global focus and is valued by clinicians and non-clinicians management and staff positions and technical and nontechnical individuals. Certification specifically CPHIMS certification provides a means by which employers can evaluate potential new hires analyze job performance evaluate employees market IT services and motivate employees to enhance their skills and knowledge. Certification also provides employers with the evidence that the certificate holders have demonstrated an established level of job-related knowledge skills and abilities and are competent practitioners of healthcare IT. | The CPHIMS Review Guide 4th Edition Preparing for Success in Healthcare Information and Management Systems

GBP 150.00
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Nursing and Informatics for the 21st Century - Embracing a Digital World 3rd Edition - Book 2 Nursing Education and Digital Health Strategies

Nursing and Informatics for the 21st Century - Embracing a Digital World 3rd Edition - Book 2 Nursing Education and Digital Health Strategies

Nursing Education and Digital Health Strategies explores the current state of health and healthcare education as well as that of nursing informatics education. These topics include technologies-enabled education for all nurses and interprofessional collaborations from a worldwide perspective. The New learning for applied critical thinking will include technology content skills versus tools and the use of smart systems for care delivery the role of critical thinking and uniqueness of nursing care delivery. Further how these changes are understood as a paradigm shift that needs to be incorporated along with nursing and healthcare education is emphasized. The effects of technology on human behavior are also explored addressing human–factors interaction interdependence of human–computer interaction and other effects of technology on wellbeing. As part of nursing education learning from clients/patients to better shape and advance nursing education and scholarship are discussed. Academic–clinical practice partnerships for a digital future how teams are working together (clinician/teacher) for better healthcare delivery and applied knowledge—including joint appointments (exchange of academia and applied expertise) academic–applied human resources and interprofessional learning/development—are discussed. This book closes by discussing and using case studies to showcase nursing competencies for the next decade implications for preparing the healthcare workforce for a digital world faculty readiness and the interaction with gaming and simulations. Nursing informatics education including continuing education beyond academia i. e. informal education worldwide as well as global challenges to support digital world capabilities are described. Hands-on Experiential Delivery and learning-based case studies are also included. Nursing and Informatics for the 21st Century – Embracing a Digital World 3rd Edition is comprised of four books which can be purchased individually: Book 1: Realizing Digital Health – Bold Challenges and Opportunities for Nursing Book 2: Nursing Education and Digital Health Strategies Book 3: Innovation Technology and Applied Informatics for Nurses Book 4: Nursing in an Integrated Digital World that Supports People Systems and the Planet | Nursing and Informatics for the 21st Century - Embracing a Digital World 3rd Edition - Book 2 Nursing Education and Digital Health Strategies

GBP 74.99
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Transformational Coaching for Effective Leadership Implementing Sustainable Change through Shifting Paradigms

Transformational Coaching for Effective Leadership Implementing Sustainable Change through Shifting Paradigms

The purpose of this book is to introduce the concept of transformational coaching and to educate professional business coaches or mangers-as-coaches in their organizations on the influential and relevant elements of Transformational Coaching for Effective Leadership designed for coaching individuals teams and businesses or applying such elements in any level of organization development intervention either toward individuals teams groups departments or the organization itself. Given the power and long-lasting influence of transformational coaching it also could be beneficial to professionals in the fields of human resource development (HRD) workplace learning and performance (WLP) human performance enhancement (HPE) and overall in the domain of workforce education and development (WFED). This book will start by reviewing the background and presence of transformational coaching in businesses and organizations along with the general concepts perceptions and understanding of coaching. _ is book will examine the uses of transformational coaching in management and leadership development human resource development for talent development and retention and for developing managerial coaching skills and competencies. Additionally this book will review the presence and use of transformational coaching concepts theories and practices including transformational learning for human resources (HR) and HRD professionals to influence a workforce’s attitude behavior and productivity. Features Builds individuals’ self-awareness self-realization and self-confidence Offers personal and professional development Teaches the concept of transformational learning and its use in transformational coaching Teaches rituals skills and strategies for individuals and teams to increase their productivity Offers an approach to building healthy and strong relationships with oneself and others Includes change management strategies for redirecting poor job performance Helps readers implement effective transformational coaching practices by offering many tools such as forms checklists and worksheets | Transformational Coaching for Effective Leadership Implementing Sustainable Change through Shifting Paradigms

GBP 38.99
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Leadersights Creating Great Leaders Who Create Great Workplaces

Leadersights Creating Great Leaders Who Create Great Workplaces

Love learn let go. Three decisions. Three actions. Three habits. Together these offer leaders insight (Leadersights) into the true nature of leadership and can create the type of workplace that can thrive in a demanding future. Leadersights: Creating Great Leaders Who Create Great Workplaces focuses on how organizations of all types can create a leader-development system that defines critical leader behaviors provides simple techniques for building and improving the skills that drive those behaviors and establishes a mechanism for monitoring and enforcing those behaviors. This book details how leaders can do the same for their employees; defining and promoting behaviors required for sustaining continuous change. In addition it synthesizes current research on change servant leadership group and team dynamics job satisfaction intrinsic motivation psychological flow and individual self-efficacy. If you are stuck in a culture of compliance where an increasingly frustrated workforce continues to rely too much on leaders to solve problems this book will guide you by: Focusing on the critical few leadership skills that provide better results Demonstrating proven improvement techniques tools and structures for higher satisfaction levels in colleagues    Offering a new leadership model blending existing theories into an integral structure Explaining complex human systems in plain language and how they align with Lean principles Providing several Leadersights – simple suggestions for immediate improvement You will understand how to create the structure necessary to engage leaders and colleagues while driving new behavior and culture change. The author builds an effective leader development system based on current research on change leadership group and team dynamics job satisfaction intrinsic motivation psychological flow and self-efficacy to create the kind of workplace where people love coming to work and where they become better thinkers leaders and teachers.      | Leadersights Creating Great Leaders Who Create Great Workplaces

GBP 34.99
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Giving Wings to Her Team A Novel About Learning to Coach the Toyota Kata Way

Giving Wings to Her Team A Novel About Learning to Coach the Toyota Kata Way

Denise dreamed of being the kind of leader who empowered and engaged her people but was becoming frustrated and disillusioned. Denise - a fast-rising young consultant at a large advisory firm - lands a job as a manager in industry. Crisis strikes as low-cost competitors take market share and general chaos generates late shipments. Denise goes into Lean consulting mode but quickly learns her supervisors are not buying it. They're not engaged and they find the Lean tools confusing and a distraction from their goals of getting product out. It's going to take some magic - magic that's available to you the reader too! Come with Denise on a journey of discovery and skill development as she moves beyond the tools and concepts of Lean and focuses on daily practice that helps her supervisors achieve their goals. It's about an approach called Toyota Kata that helps anyone develop and apply scientific thinking - an exploratory mindset of curiosity and experimentation. A mentor from an unlikely place appears and shares with Denise how to coach her team. Once her supervisors dig into real problems they face every day they begin to engage. Step by step with insightful inputs from her mentor Denise starts developing the skills to become a coaching manager. She watches her team meet their current challenges and be ready for more. When you teach and practice scientific thinking and coaching skills you give wings to your team and new worlds of opportunity open up. If you're a manager you'll identify with how the team in this story goes beyond general preaching about best practices to practicing how to get to where they want to be. If you're a Lean practitioner frustrated with applying tools with a limited half life you'll learn how to develop people so they can achieve their most important goals and keep going. And if you're already a Toyota Kata practitioner well . you will love this book! | Giving Wings to Her Team A Novel About Learning to Coach the Toyota Kata Way

GBP 24.99
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Human-Centered Lean Six Sigma Creating a Culture of Integrated Operational Excellence

Human-Centered Lean Six Sigma Creating a Culture of Integrated Operational Excellence

This book focuses on the human side of organizational culture. The authors approach organizational culture from the perspective of alignment to mission vision and values. Using a Lean Six Sigma structure the sequence of chapters begins with the organization and its structure then drills through strategic operational and tactical levels of process and behavior which establish and grow the overall culture of the organization over time. The book begins with foundational principles of organization through the necessity of aligning processes and systems to mission and vision assessment gap analysis for improvement prioritization and chapters on qualitative and quantitative approaches for reducing variation and improving systems and behavior. Through this book readers will: Learn the foundation and core concepts of the organization Discover the right focus of shifting the culture of the organization Recognize the building blocks of organizational culture and how to integrate them into a successful customer-focused system of interconnected processes Focus on people as drivers of technology rather than the reverse Explore techniques to address the challenges and concerns of today’s training and deployment for organizational performance excellence Use the chapters as short discussions or training workshops for either internal education or public/private technical education. | Human-Centered Lean Six Sigma Creating a Culture of Integrated Operational Excellence

GBP 25.99
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Lean Culture for the Construction Industry Building Responsible and Committed Project Teams Second Edition

Lean Culture for the Construction Industry Building Responsible and Committed Project Teams Second Edition

Many of the struggles that we are currently experiencing when attempting to implement Lean in the construction environment are the direct result of applying Lean tools out of proper context. Understanding Lean as an overall operating system will help to avert this all too common pitfall. An in-depth exploration of the application of Lean initiatives in the construction industry Lean Culture for the Construction Industry: Building Responsible and Committed Project Teams Second Edition provides updated chapters with new insights on the relationships between owners architects general contractors and subcontractors - demonstrating how Kaizan events focused on building positive culture through vulnerability-based trust improved processes and eliminated work stoppages. Lean tools alone don't lead to successful Lean initiatives: the missing piece is culture. Written by a veteran consultant in the construction field the book draws a connection between how construction professionals act as leaders and how their attitude and behavior affect productivity and waste daily. While value stream mapping is an important tool for righting broken processes and resolving conflicts future state maps will fail if leaders continue to work in silos protect their territories and don't see that their success is directly tied to the success of their co-leaders. The author expands the notion of ethics beyond the simple litmus test of right and wrong so team leaders can adopt professional and productive attitudes and behaviors toward the implementation of Lean improvements. This book demonstrates how in an industry where waste is rampant and depends on wide range of people and personalities to successfully build a job Lean thinking can make the difference between a profitable competitive construction team and mass inefficiencies stunted profitability and lost future opportunities. | Lean Culture for the Construction Industry Building Responsible and Committed Project Teams Second Edition

GBP 48.99
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The Kaizen Event Planner Achieving Rapid Improvement in Office Service and Technical Environments

The Kaizen Event Planner Achieving Rapid Improvement in Office Service and Technical Environments

Kaizen Events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while at the same time achieve breakthrough performance-level results. Through Kaizen Events cross-functional teams learn how to make improvements in a methodological way. They learn how to quickly study a process identify and prioritize improvement opportunities implement change and sustain their gains. Most importantly they learn how to work with one another to solve problems rapidly and in a highly effective way. In The Kaizen Event Planner: Achieving Rapid Improvement in Office Service and Technical Environments authors Karen Martin and Mike Osterling provide a practical how-to guide for planning and executing Kaizen Events in non-manufacturing settings and conducting post-Event follow-ups to sustain the improvements made. Geared to continuous improvement professionals and leaders within the office areas of manufacturing the service sector and knowledge-worker environments this book provides the methodology and practical tools for generating measurable results while building a motivated workforce and laying the foundation for continuous improvement. The Kaizen Event Planner provides those responsible for improving office service and technical processes with the skills to effectively scope the activity engage the right people and facilitate successful Events! An accompanying CD provides immediate access to a number of Excel-based tools. | The Kaizen Event Planner Achieving Rapid Improvement in Office Service and Technical Environments

GBP 175.00
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Fostering Innovation How to Develop Innovation as a Core Competency and Connect the Principles of Lean in Your Organization

Fostering Innovation How to Develop Innovation as a Core Competency and Connect the Principles of Lean in Your Organization

While innovation can be defined in many ways the author sees it as a process. It is not the sudden eureka moment in the middle of the night nor is it a clear and linear path towards a final destination. Instead it involves a strong sense of creativity and curiosity. An innovative mind has a natural inclination towards out-of-the-box thinking. It involves a willingness to try something new without fear or judgment to develop something no one else has ever articulated. While the mindset comes naturally it requires fuel to keep it running. Innovators are voracious readers and researchers. They feed their mindset all of the fuel it needs to stay informed and relevant in their field. Many of the same things can be said for the Lean mindset. Lean management doesn’t happen overnight and it is very rarely a clear and linear path to true Lean thinking. Some might consider Lean a subset of innovative thinking while others see it in reverse. Regardless of the relationship’s directionality one thing is certain: You cannot have one without the other. This book follows John Riley the CEO of a medium-sized valve company just outside of Pittsburgh Pennsylvania who will stop at nothing to create an innovative work environment. Through the ups and downs of his journey he learns a number of Lean and innovative skills strategies and mindsets to help him build the business he’s always envisioned for himself. Throughout the book you see examples of both strong and poor innovative leadership skills demonstrated by each of the main characters. The key messages are ones that help leaders build and access a mindset insistent on continuous improvement. Leadership techniques and abilities that bolster creative thought and problem-solving are the most successful throughout this book. To be truly innovative you can never stop driving the learning process. For this to happen leaders need to recognize when there is a need for a change or improvement. This is the beauty of the marriage between Lean and innovation: They both require continuous learning and growth. The desire to improve is only one piece of this equation however. The other is the willingness to act. Without both of these factors true innovation will always be out of reach. | Fostering Innovation How to Develop Innovation as a Core Competency and Connect the Principles of Lean in Your Organization

GBP 30.99
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Strategy-Driven Leadership The Playbook for Developing Your Next Generation of Leaders

Strategy-Driven Leadership The Playbook for Developing Your Next Generation of Leaders

It’s estimated that U. S. companies spend over $14 billion annually on leadership development -Match that number to the abundant and growing research that finds most leadership development to be ineffective and the conclusion is a phenomenal amount of waste. The remedy for this situation is to have business strategy drive leadership development instead of creating programs that match a one-size-fits-all approach to leadership. This book's approach called Strategy-Driven Leadership Development (SDLD) puts business strategy first. It maintains an emphasis on building leadership programs around what it will take to make the business successful as opposed to implementing a program in the hopes that it will benefit the strategy. The result is a differentiated and targeted approach called Intentional Leadership Development which provides the structure for transforming how leadership development is undertaken. At the heart of this book however is the explanation of how small incremental changes in action and perspective create meaningful changes in the way leadership is developed. The focus is on the leadership behaviors associated with success for any company. Some companies may need leaders with better financial acumen while others may require better teamwork for success. These skills are learnable and when the energy of an organization is behind it then leadership development can be transformational. The authors method retools prior leadership efforts – the emphasis is not on previous failures and restarting with new programs. There are many effective ideas and actions that are currently embedded in leadership programs but they miss the critical element of tying their efforts to the business strategy. Strategy-Driven Leadership changes the way organizations think about and drive their leadership talent initiatives among their current and upcoming leaders. The book is filled with research science-based information case studies and practical hands-on tools on why and how this Strategy-Driven Leadership Development model will transform company leadership approaches. | Strategy-Driven Leadership The Playbook for Developing Your Next Generation of Leaders

GBP 31.99
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Manufacturing Mastery The Path to Building Successful and Enduring Manufacturing Businesses

Manufacturing Mastery The Path to Building Successful and Enduring Manufacturing Businesses

While there are those who say manufacturing is dying it is not and will not. Without a universal vow of poverty growing economies will only increase demand. Manufacturing in the 21st century is not a question of if - Rather it is a function of why what who where and how. The nature and pace of change in those factors are overwhelming many. Fear futile resistance and uncertainty are common. While manufacturing will not die individual manufacturing companies will if they do not learn to thrive in this new world. This book is a dynamic guide for manufacturing leaders who want to reduce the ambiguity and overwhelming changes and develop a realistic progressive and responsive thinking process that enables success. It provides a business operating system framework that is the foundation for connecting the many pieces of a manufacturing business into an effective profitable operation. The author walks through the elements relationships capabilities and mutability 21st-century manufacturing requires. Executives of manufacturing companies will be better able to think about and execute viable strategies leveraging the changing economy. Essentially manufacturing is becoming increasingly complex as are business and socioeconomic and political realities. Rapidly evolving technology adds to the confusing environment that precludes “more of the same better faster and cheaper” as a workable business strategy. The tsunami of information hitting owners and leaders is overwhelming many and it is easy to become frozen in place. Economic growth and improving standards of living require that all of this change be broken into bite-size understandable pieces that thaw the minds of executives allowing them to assess what is best right now and move forward. This book does not overwhelm with details and models; rather it provides thinking and examples in small chunks that enable manufacturers to develop and master skills for high-level strategic leadership in ambiguity. | Manufacturing Mastery The Path to Building Successful and Enduring Manufacturing Businesses

GBP 31.99
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