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The Kaizen Event Planner Achieving Rapid Improvement in Office Service and Technical Environments

The Kaizen Event Planner Achieving Rapid Improvement in Office Service and Technical Environments

Kaizen Events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while at the same time achieve breakthrough performance-level results. Through Kaizen Events cross-functional teams learn how to make improvements in a methodological way. They learn how to quickly study a process identify and prioritize improvement opportunities implement change and sustain their gains. Most importantly they learn how to work with one another to solve problems rapidly and in a highly effective way. In The Kaizen Event Planner: Achieving Rapid Improvement in Office Service and Technical Environments authors Karen Martin and Mike Osterling provide a practical how-to guide for planning and executing Kaizen Events in non-manufacturing settings and conducting post-Event follow-ups to sustain the improvements made. Geared to continuous improvement professionals and leaders within the office areas of manufacturing the service sector and knowledge-worker environments this book provides the methodology and practical tools for generating measurable results while building a motivated workforce and laying the foundation for continuous improvement. The Kaizen Event Planner provides those responsible for improving office service and technical processes with the skills to effectively scope the activity engage the right people and facilitate successful Events! An accompanying CD provides immediate access to a number of Excel-based tools. | The Kaizen Event Planner Achieving Rapid Improvement in Office Service and Technical Environments

GBP 175.00
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Leadersights Creating Great Leaders Who Create Great Workplaces

Leadersights Creating Great Leaders Who Create Great Workplaces

Love learn let go. Three decisions. Three actions. Three habits. Together these offer leaders insight (Leadersights) into the true nature of leadership and can create the type of workplace that can thrive in a demanding future. Leadersights: Creating Great Leaders Who Create Great Workplaces focuses on how organizations of all types can create a leader-development system that defines critical leader behaviors provides simple techniques for building and improving the skills that drive those behaviors and establishes a mechanism for monitoring and enforcing those behaviors. This book details how leaders can do the same for their employees; defining and promoting behaviors required for sustaining continuous change. In addition it synthesizes current research on change servant leadership group and team dynamics job satisfaction intrinsic motivation psychological flow and individual self-efficacy. If you are stuck in a culture of compliance where an increasingly frustrated workforce continues to rely too much on leaders to solve problems this book will guide you by: Focusing on the critical few leadership skills that provide better results Demonstrating proven improvement techniques tools and structures for higher satisfaction levels in colleagues    Offering a new leadership model blending existing theories into an integral structure Explaining complex human systems in plain language and how they align with Lean principles Providing several Leadersights – simple suggestions for immediate improvement You will understand how to create the structure necessary to engage leaders and colleagues while driving new behavior and culture change. The author builds an effective leader development system based on current research on change leadership group and team dynamics job satisfaction intrinsic motivation psychological flow and self-efficacy to create the kind of workplace where people love coming to work and where they become better thinkers leaders and teachers.      | Leadersights Creating Great Leaders Who Create Great Workplaces

GBP 34.99
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