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Run Grow Transform Integrating Business and Lean IT

Your customers want innovation and value and they want it now. How can you apply Lean principles and practices throughout your enterprise to drive operational excellence reduce costs while improving quality enable efficient growth and accelerate idea-to-value innovation? Shingo Prize-winning author Steve Bell and other thought leaders show you how guiding you to more effectively align people and purpose promote enterprise agility and leverage transformative IT capabilities to create market-differentiating value for your customers. Combining research and insight with practical examples and in-depth case studies that can be put to immediate use Run Grow Transform: Integrating Business and Lean IT is a must read for leaders and senior managers from all disciplines showing you how to: Drive enterprise outcomes and strategy through adaptive Business/IT learning Maximize collaboration leverage the knowledge and skills of your teams Overcome enterprise-wise obstacles commonly encountered by Agile development teams Improve infrastructure reliability and cost learn how to get the best results from operations frameworks including ITIL COBIT and ISO 20000 Apply Lean principles to Enterprise Architecture and Business Process Management disciplines Make informed value-based choices about outsourcing Tap into big data and social media to listen to and interact with the virtual voice of your customers Streamline management collaboration and communication systems Identify and measure the right things that lead to customer value What readers are saying: This book focuses on the most critical and challenging issue for any aspect of the development or use of IT: creating a collaborative learning culture. Jeffrey K. Liker Shingo Prize-winning Author of The | Run Grow Transform Integrating Business and Lean IT

GBP 175.00

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Leadersights Creating Great Leaders Who Create Great Workplaces

Love learn let go. Three decisions. Three actions. Three habits. Together these offer leaders insight (Leadersights) into the true nature of leadership and can create the type of workplace that can thrive in a demanding future. Leadersights: Creating Great Leaders Who Create Great Workplaces focuses on how organizations of all types can create a leader-development system that defines critical leader behaviors provides simple techniques for building and improving the skills that drive those behaviors and establishes a mechanism for monitoring and enforcing those behaviors. This book details how leaders can do the same for their employees; defining and promoting behaviors required for sustaining continuous change. In addition it synthesizes current research on change servant leadership group and team dynamics job satisfaction intrinsic motivation psychological flow and individual self-efficacy. If you are stuck in a culture of compliance where an increasingly frustrated workforce continues to rely too much on leaders to solve problems this book will guide you by: Focusing on the critical few leadership skills that provide better results Demonstrating proven improvement techniques tools and structures for higher satisfaction levels in colleagues Offering a new leadership model blending existing theories into an integral structure Explaining complex human systems in plain language and how they align with Lean principles Providing several Leadersights – simple suggestions for immediate improvement You will understand how to create the structure necessary to engage leaders and colleagues while driving new behavior and culture change. The author builds an effective leader development system based on current research on change leadership group and team dynamics job satisfaction intrinsic motivation psychological flow and self-efficacy to create the kind of workplace where people love coming to work and where they become better thinkers leaders and teachers. | Leadersights Creating Great Leaders Who Create Great Workplaces

GBP 34.99

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Giving Wings to Her Team A Novel About Learning to Coach the Toyota Kata Way

Denise dreamed of being the kind of leader who empowered and engaged her people but was becoming frustrated and disillusioned. Denise - a fast-rising young consultant at a large advisory firm - lands a job as a manager in industry. Crisis strikes as low-cost competitors take market share and general chaos generates late shipments. Denise goes into Lean consulting mode but quickly learns her supervisors are not buying it. They're not engaged and they find the Lean tools confusing and a distraction from their goals of getting product out. It's going to take some magic - magic that's available to you the reader too! Come with Denise on a journey of discovery and skill development as she moves beyond the tools and concepts of Lean and focuses on daily practice that helps her supervisors achieve their goals. It's about an approach called Toyota Kata that helps anyone develop and apply scientific thinking - an exploratory mindset of curiosity and experimentation. A mentor from an unlikely place appears and shares with Denise how to coach her team. Once her supervisors dig into real problems they face every day they begin to engage. Step by step with insightful inputs from her mentor Denise starts developing the skills to become a coaching manager. She watches her team meet their current challenges and be ready for more. When you teach and practice scientific thinking and coaching skills you give wings to your team and new worlds of opportunity open up. If you're a manager you'll identify with how the team in this story goes beyond general preaching about best practices to practicing how to get to where they want to be. If you're a Lean practitioner frustrated with applying tools with a limited half life you'll learn how to develop people so they can achieve their most important goals and keep going. And if you're already a Toyota Kata practitioner well . you will love this book! | Giving Wings to Her Team A Novel About Learning to Coach the Toyota Kata Way

GBP 24.99

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The Lean Approach to Digital Transformation From Customer to Code and From Code to Customer

The Lean Approach to Digital Transformation: From Customer to Code and From Code to Customer is organized into three parts that expose and develop the three capabilities that are essential for a successful digital transformation: 1. Understanding how to co-create digital services with users whether they are customers or future customers. This ability combines observation dialogue and iterative experimentation. The approach proposed in this book is based on the Lean Startup approach according to an extended vision that combines Design Thinking and Growth Hacking. Companies must become truly customer-centric from observation and listening to co-development. The revolution of the digital age of the 21st century is that customer orientation is more imperative - the era of abundance usages rate of change complexity of experiences and shift of power towards communities - are easier using digital tools and digital communities. 2. Developing an information system (IS) that is the backbone of the digital transformation – called “exponential information system” to designate an open IS (in particular on its borders) capable of interfacing and combining with external services positioned as a player in software ecosystems and built for processing scalable and dynamic data flows. The exponential information system is constantly changing and it continuously absorbs the best of information processing technology such as Artificial Intelligence and Machine Learning. 3. Building software “micro-factories” that produce service platforms which are called “Lean software factories. ” This “software factory” concept covers the integration of agile methods tooling and continuous integration and deployment practices a customer-oriented product approach and a platform approach based on modularity as well as API-based architecture and openness to external stakeholders. This software micro-factory is the foundation that continuously produces and provides constantly evolving services. These three capabilities are not unique or specific to this book they are linked to other concepts such as agile methods product development according to lean principles software production approaches such as CICD (continuous integration and deployment) or DevOps. This book weaves a common frame of reference for all these approaches to derive more value from the digital transformation and to facilitate its implementation. The title of the book refers to the “lean approach to digital transformation” because the two underlying frameworks Lean Startup and Lean Software Factory are directly inspired by Lean in the sense of the Toyota Way. The Lean approach is present from the beginning to the end of this book - it provides the framework for customer orientation and the love of a job well done which are the conditions for the success of a digital transformation. | The Lean Approach to Digital Transformation From Customer to Code and From Code to Customer

GBP 32.99

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GPS for Success Skills Strategies and Secrets of Superachievers

Next to food and clothing achieving personal and professional success is rated at the very top of the hierarchical order of human needs. Everybody wants to be somebody! In this ultimate success book that includes timeless information for generations to come the author has meticulously chronicled proven skills strategies and secrets that if regularly followed will empower the reader to live the life that they imagine. Just like your car’s or phone’s GPS these life navigation skills can get you from where you are to where you want to go in your career. In addition critically important knowledge and abilities including job interviewing must-know people skills writing and public speaking are covered. In this book the author has scoured the world’s literature on these topics and interviewed highly successful people to provide one-stop shopping regarding the most proven and practical recommendations for future career success. He has also peppered the text with personal experiences and motivational/inspirational success stories as well as testimonials/sage advice/quotes from the world’s most successful people -past and present. The key objectives of this book are to: Highlight the foundational factors underlying future career success: love what you do; realize that your behaviors largely determine your luck in life; emphasize that highly successful people take 100% responsibility for their actions and destiny; and that the secret to success involves the selfless serving of others. The rewards return—through a boomerang effect. Provide specific examples and inspirational stories highlighting 10 critical behavioral skills for success. These include: look for the good in people and situations; how to activate the law of attraction; establish goals in writing (if it’s not on paper it’s vapor); take action (#1 success characteristic); know that persistence pays; ask for things you want; enhance your speaking writing and interviewing skills; why it’s important to work with and learn from people you want to emulate; the essence of superb people skills (e. g. integrity making others feel important); and to regularly apply the law of sow and reap. Detail complementary approaches tactics and perspectives that can help you achieve your breakthrough (major) life goals. These include: time management skills and the 80/20 rule; looking for greener pastures; showcasing your talents (visibility → opportunities); committing to never-ending improvements in performance service (or products); embracing discipline/focus/sacrifice; routinely exceeding people’s expectations; striving for greater rewards; and seeing an ocean of opportunities before you. In aggregate these yield BIG rewards in life. Provide a potpourri of related topics including unlooked-for opportunities; leadership and bringing out the best in those around you; avoiding overcautiousness; volunteering (raising your hand); reframing future commitments; the power (and magic) of an unexpected thank you note; and the disproportionate dividends and good karma that result from giving back and mentoring others. | GPS for Success Skills Strategies and Secrets of Superachievers

GBP 24.99

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Value Management in Healthcare How to Establish a Value Management Office to Support Value-Based Outcomes in Healthcare

Nathan Tierney’s powerful storytelling is rarely seen in today’s health care business environment. We must redesign the health care delivery system-a team sport in service of patients hold it accountable with measurement to improve outcomes and quantify the resource costs over the full cycle of care. Value-based health care is a framework through which these goals are achieved and Tierney provides a detailed playbook to get your organization there. Outlined in incredible detail and clarity he presents core concepts and dives into the key metrics needed to build maintain and scale a successful value-based health care organization. Nathan shares a realistic vision of what any CEO should expect when developing their own Value Management Office. Nothing is more important to me than improving the lives of those I love. My personal mission is to create systemic change with an impact on the global stage. This playbook needs to be on the desk of every executive clinician and patient today. -Mahek Shah MD Senior Researcher and Senior Project Leader Harvard Business SchoolOur current healthcare system’s broken. The Organization for Economic Co-Operation and Development (OECD) predicts health care costs could increase from 6% to 14% of GDP by 2060. The cause of this increase is due to (1) a global aging population (2) growing affluence (3) rise in chronic diseases and (4) better-informed patients; all of which raises the demand for healthcare. In 2006 Michael Porter and Elizabeth Teisberg authored the book ‘Redefining Health Care: Creating Value-Based Competition on Results. ’ In it they present their analysis of the root causes plaguing the health care industry and make the case for why providers suppliers consumers and employers should move towards a patient-centric approach that optimizes value for patients. According to Porter value for patients should be the overarching principle for our broken system. Since 2006 Professor Porter accompanied by his esteemed Harvard colleague Profesor Robert Kaplan have worked tirelessly to promote this new approach and pilot it with leading healthcare delivery organizations like Cleveland Clinic Mayo Clinic MD Anderson and U. S. Department of Veteran Affairs. Given the current state of global healthcare there is urgency to achieve widespread adoption of this new approach. The intent of this book is to equip all healthcare delivery organizations with a guide for putting the value-based concept into practice. This book defines the practice of value-based health care as Value Management. The book explores Profesor Porter’s Value Equation (Value = Outcomes/ Cost) which is central to Value Management and provides a step-by-step process for how to calculate the components of this equation. On the outcomes side the book presents the Value Realization Framework which translates organizational mission and strategy into a comprehensive set of performance measures and contextualizes the measures for healthcare delivery. The Value Realization Framework is based on Professor Kaplan's ground-breaking Balanced Scorecard approach but specific to healthcare organizations. On the costs side the book details the Harvard endorsed time-driven activity based costing (TDABC) methodology which has proven to be a modern catalyst for defining HDO costs. Finally this book covers the need and a plan to establish a Value Management Office to lead the delivery transformation and govern operations. This book is designed in a format where any organization can read it and acquire the fundamentals and methodologies of Value Management. It is intended for healthcare delivery organizations in need of learning the specifics of achieving the implementation of value-based healthcare. | Value Management in Healthcare How to Establish a Value Management Office to Support Value-Based Outcomes in Healthcare

GBP 31.99

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