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The New Entrepreneur's Guide to Setting Up and Running a Successful Business

Leadership Failures Precautionary Tales and Prevention Strategies

The Problem-Solving Problem-Prevention and Decision-Making Guide Organized and Systematic Roadmaps for Managers

The Problem-Solving Problem-Prevention and Decision-Making Guide Organized and Systematic Roadmaps for Managers

Each day managers and employees are confronted with a plethora of real problems and decisions that are creating issues suchs as lost throughput poor quality personnel problems and material shortages. How they approach these daily quandaries will determine how successful they are at resolving problems and making effective decisions. It is human nature for managers to solutions before they even understand the nature of the problems they are trying to solve. As a result they end up making blind decisions that change perfectly acceptable processes for incorrect reasons. The real secret to solving problems does not depend upon the number of sophisticated statistical tools that one applies - The secret to solving most problems is to keep the approach simple and uncomplicated. Many managers and employees make mistakes because they fail to do what Toyota does so effortlessly - . They fail to perform the 'genmba walk ' during which they go to see the actual process understand the work ask questions and learn. By following a structured approach and using only simple tools most problems can be solved effective decisions can be made and problems prevented. The cornerstones of this book are three detailed roadmaps for solving problems preventing problems and making effective decisions. Each roadmap contains a step-by-step explanation on how to solve existing problems how to prevent future problems and how to make effective decisions. The book provides real case studies to illustrate each of the techniques presented in the book. | The Problem-Solving Problem-Prevention and Decision-Making Guide Organized and Systematic Roadmaps for Managers

GBP 31.99
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Restorative Just Culture in Practice Implementation and Evaluation

Restorative Just Culture in Practice Implementation and Evaluation

A restorative just culture has become a core aspiration for many organizations in healthcare and elsewhere. Whereas ‘just culture’ is the topic of some residual conceptual debate (e. g. retributive policies organized around rules violations and consequences are ‘sold’ as just culture) the evidence base on and business case for restorative practice has been growing and is generating increasing global interest. In the wake of an incident restorative practices ask who are impacted what their needs are and whose obligation it is to meet those needs. Restorative practices aim to involve participants from the entire community in the resolution and repair of harms. This book offers organization leaders and stakeholders a practical guide to the experiences of implementingand evaluating restorative practices and creating a sustainable just restorative culture. It contains the perspectives from leaders theoreticians regulators employees and patient representatives. To the best of our knowledge there is no book on the market today that can function as a guide for the implementation and evaluation of a just and learning culture and restorative practices. This book is intended to fill this gap. This book will provide among other topics an overview of restorative just culture principles and practices; a balanced treatment of the various implementations and evaluations of just culture and restorative processes; a guide for leaders about what to stop start increase and decrease in their own organizations; and an attentive to philosophical and historical traditions and assumptions that underlie just culture and restorative approaches. The interest in ‘just culture’ not just in healthcare but also in other fields of safety-critical practice has been steadily growing over the past decade. It is a trending area. In this it has become clear that 20-year-old retributive models not only hinder the acceleration of performance and organizational improvement but have also in some cases become a blunt HR instrument an expression of power over justice and a way to stifle honesty reporting and learning. What is new in this then is the restorative angle on just culture as it has been developed over the last few years and now is practised and applied to HR suicide prevention healthcareimprovement regulatory innovations and other areas. | Restorative Just Culture in Practice Implementation and Evaluation

GBP 31.99
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The Kind Leader A Practical Guide to Eliminating Fear Creating Trust and Leading with Kindness

The Kind Leader A Practical Guide to Eliminating Fear Creating Trust and Leading with Kindness

Kindness and leadership aren’t often synonymous. Ask someone to describe good leadership to you and you will hear many adjectives used: authentic bold challenging charismatic decisive empowering fearless goal-oriented humble inspiring original passionate role-model strategic and transparent to name of a few. And though there are many more that come to mind kindness isn’t one of them. And here’s the problem with that. Leaders lead. And the way a leader leads – how they do what they do – influences those they lead. From the president of the country to the president of a company from middle managers right down to front-line supervisors what a leader models – how they think speak and act – influences the people they lead. Leaders who think speak and act unkindly give legitimacy and permission to those they lead to think speak and act in exactly the same unkind ways. Today in a world where a leaders’ words and actions travel quickly through social media channels such as Twitter their influence – unkind or kind – is amplified through repeated views and sharing. In an increasingly fragmented polarized and divided world we need leaders who will bring people together not divide them. Leaders who value and model cooperation and collaboration over competition. And who model ways to think kindly speak kindly and act kindly. We need kindness to become synonymous with good leadership. So that when someone is asked to describe the traits of a good leader kindness will be the first word that comes to mind. Essentially the purpose of this book is to teach leaders how to lead with kindness so they can influence the people they lead to create kinder workplaces organizations and the world. Each chapter contains a mixture of theory case studies and reflections from leaders and the people they influence. As well the book follows the fictional stories of Kay’La Janson and Kevin Landrell as they become leaders in a failing organization that is ultimately turned around through kind leadership. Between chapters there are a series of practical exercises based on concepts presented in the previous chapter with space to record outcomes and reflections on the practice process. This book gives you a deep theoretical understanding of the importance of leading with kindness and also provides practical exercises for you to use to turn theory into practice. Because change means doing things differently and because we only really learn by doing to create kinder organizations kinder communities and a kinder world leaders must be able to begin practicing kindness right away. By the time you finish the book you will feel confident in your ability to lead with kindness and also to address organizational problems at work at home and in the community with kindness. | The Kind Leader A Practical Guide to Eliminating Fear Creating Trust and Leading with Kindness

GBP 28.99
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GPS for Success Skills Strategies and Secrets of Superachievers

GPS for Success Skills Strategies and Secrets of Superachievers

Next to food and clothing achieving personal and professional success is rated at the very top of the hierarchical order of human needs. Everybody wants to be somebody! In this ultimate success book that includes timeless information for generations to come the author has meticulously chronicled proven skills strategies and secrets that if regularly followed will empower the reader to live the life that they imagine. Just like your car’s or phone’s GPS these life navigation skills can get you from where you are to where you want to go in your career. In addition critically important knowledge and abilities including job interviewing must-know people skills writing and public speaking are covered. In this book the author has scoured the world’s literature on these topics and interviewed highly successful people to provide one-stop shopping regarding the most proven and practical recommendations for future career success. He has also peppered the text with personal experiences and motivational/inspirational success stories as well as testimonials/sage advice/quotes from the world’s most successful people -past and present. The key objectives of this book are to: Highlight the foundational factors underlying future career success: love what you do; realize that your behaviors largely determine your luck in life; emphasize that highly successful people take 100% responsibility for their actions and destiny; and that the secret to success involves the selfless serving of others. The rewards return—through a boomerang effect. Provide specific examples and inspirational stories highlighting 10 critical behavioral skills for success. These include: look for the good in people and situations; how to activate the law of attraction; establish goals in writing (if it’s not on paper it’s vapor); take action (#1 success characteristic); know that persistence pays; ask for things you want; enhance your speaking writing and interviewing skills; why it’s important to work with and learn from people you want to emulate; the essence of superb people skills (e. g. integrity making others feel important); and to regularly apply the law of sow and reap. Detail complementary approaches tactics and perspectives that can help you achieve your breakthrough (major) life goals. These include: time management skills and the 80/20 rule; looking for greener pastures; showcasing your talents (visibility → opportunities); committing to never-ending improvements in performance service (or products); embracing discipline/focus/sacrifice; routinely exceeding people’s expectations; striving for greater rewards; and seeing an ocean of opportunities before you. In aggregate these yield BIG rewards in life. Provide a potpourri of related topics including unlooked-for opportunities; leadership and bringing out the best in those around you; avoiding overcautiousness; volunteering (raising your hand); reframing future commitments; the power (and magic) of an unexpected thank you note; and the disproportionate dividends and good karma that result from giving back and mentoring others. | GPS for Success Skills Strategies and Secrets of Superachievers

GBP 24.99
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