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Feedback Fundamentals and Evidence-Based Best Practices Give It Ask for It Use It

Feedback Fundamentals and Evidence-Based Best Practices Give It Ask for It Use It

Feedback is an incredibly valuable source of information – it enables us to be more self-aware and understand what we are doing well and it tells us what we could be doing differently more of or less of to improve our performance and achieve our goals. Feedback Fundamentals and Evidence-Based Best Practices: Give It Ask for It Use It provides an essential overview of feedback fundamentals what gets in the way of effective feedback exchanges and the impact of technology on feedback interactions. The value of feedback is often unrealized because people dread giving it dread receiving it and may not know what to do with it once they get it. Feedback Fundamentals and Evidence-Based Best Practices balances research testimonials and practical tools to provide readers with a thorough understanding of feedback exchanges. Critical findings from decades of research in psychology business and other disciplines are distilled into tools and strategies that readers can easily adopt in their own lives regardless of who they are or what they do. Throughout the book are a wealth of examples from a variety of people and situations both within and outside traditional work contexts. Feedback Fundamentals and Evidence-Based Best Practices: Give It Ask for It Use It is a crucial resource for professionals leaders and anyone of any industry or stage in life looking to give better feedback proactively ask for feedback gracefully receive feedback and put that feedback to use. | Feedback Fundamentals and Evidence-Based Best Practices Give It Ask for It Use It

GBP 24.99
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Special Education What It Is and Why We Need It

Special Education What It Is and Why We Need It

Special Education: What It Is and Why We Need It provides a thorough examination of the basic concept of special education a discussion of specific exceptionalities and constructive responses to common criticisms of special education. Whether you’re a teacher school administrator teacher-educator or simply interested in the topic you will learn just what special education is who gets it or who should get it and why it is necessary. The second edition of this brief yet powerful primer will help you build the foundation of a realistic rational view of the basic assumptions and knowledge on which special education rests. | Special Education What It Is and Why We Need It

GBP 27.99
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Graphic Design Learn It Do It

Graphic Design Learn It Do It

Graphic Design: Learn It Do It is an introduction to the fundamentals of graphic design and the Adobe Creative Cloud applications used to put these concepts into practice. This book is intended for production-oriented audiences those interested in the what why and how of graphic design. The what is effective graphic design a visual solution created using the design principles that stands out in a crowded marketplace. This discussion includes color theory typography and page layout. Focus on the why of design begins with the reasons why we communicate. Attention is paid to the purpose of the visual solution and to its audiences. The conversation highlights output options (print vs. onscreen) and their related file properties. The how of design addresses the stages of production and use of Adobe Photoshop CC Illustrator CC and InDesign CC to translate an idea into a visual solution. Following an overview of each application and its uses step-by-step exercises are provided to foster familiarity with each application’s workspace and its tools. These exercises provide opportunities to implement the design principles and to produce examples of work for a design portfolio. Key Features: Content based on over a decade’s worth of experience teaching graphic design Contemporary examples and online references Guided exercises for working in the Adobe Creative Cloud applications Photoshop CC Illustrator CC and InDesign CC Accompanying exercise files and supporting materials available for download from the book’s companion website Discussion questions and activities included at the end of chapters to expand the presented topics | Graphic Design Learn It Do It

GBP 49.99
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Pharmacy What It Is and How It Works

Pharmacy What It Is and How It Works

Now fully updated for its fourth edition Pharmacy: What It Is and How It Works continues to provide a comprehensive review of all aspects of pharmacy from the various roles pathways and settings of pharmacists to information about how pharmacy works within the broader health care system. Beginning with a brief historical perspective on the field the book discusses the many facets of the pharmacy profession. It describes the role of pharmacists in different settings and provides information ranging from licensing requirements to working conditions highlighting the critical role of pharmacists within the health care system. The author examines the drug use process with sections on distribution prescribing dispensing and pricing. He also discusses the role of pharmacy support personnel. A chapter on informatics explores how pharmacy has evolved through information technology and automation. Additional chapters cover poison control pharmaceutical care pharmacy organizations the drug approval process and career development. Designed for classroom and professional use the book contains numerous tools to facilitate comprehension including: Learning objectives to help readers focus on the goals of each chapter Informative tables and figures summarizing data Summary paragraphs tying in salient points Discussion questions and exercises to test assimilation Challenges which place the material in broader context Websites and references to encourage further study This valuable text provides a look into the profession that is both broad and deep supplying a one-stop introduction to a promising career in pharmacy. | Pharmacy What It Is and How It Works

GBP 66.99
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Behavior Modification What It Is and How To Do It

Behavior Modification What It Is and How To Do It

Behavior Modification: What It Is and How to Do It is a comprehensive practical presentation of the principles of behavior modification and guidelines for their application. Appropriate for university students and for the general reader it teaches forms of behavior modification ranging from helping children learn necessary life skills to training pets to solving personal behavior problems. It teaches practical how-to skills including: discerning long-term effects; designing implementing and evaluating behavioral programs; interpreting behavioral episodes; observing and recording behaviors; and recognizing instances of reinforcement extinction and punishment. Behavior Modification is ideal for courses in Behavior Modification Applied Behavior Analysis Behavior Therapy the Psychology of Learning and related areas; and for students and practitioners of various helping professions (such as clinical psychology counselling education medicine nursing occupational therapy physiotherapy psychiatric nursing psychiatry social work speech therapy and sport psychology) who are concerned directly with enhancing various forms of behavior development. The material is presented in an interesting readable format that assumes no prior knowledge of behavior modification or psychology. Specific cases and examples clarify issues and make the principles real. Guidelines throughout provide a ready source to use as a reference in applying the principles. Online resources including an instructor’s manual are available at www. routledge. com/9780815366546. | Behavior Modification What It Is and How To Do It

GBP 130.00
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If It Bleeds It Leads An Anatomy Of Television News

If It Bleeds It Leads An Anatomy Of Television News

You've been watching television news forever. You're intimately familiar with the friendly faces and soothing voices that nightly tell you what's wrong with the world. You think you know everything there is to know about them. You're wrong. If It Bleeds It Leads takes us minute-by-minute through two-and-one-half real hours of syndicated local and network information programming to uncover the truth behind what passes as news. Why is the only real difference between Jerry Springer and Dan Rather that Dan's guests usually don't need medical attention? How did a load of baking powder spark two minutes of high-strung local news coverage? It's all here: the personal revelations of talk show guests; the dangers lurking in your neighborhood; sports; sex; celebrity; power; and weather updates every ten minutes-all real material taken from real broadcasts designed to keep viewers glued to the screen. | If It Bleeds It Leads An Anatomy Of Television News

GBP 130.00
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Ethics in IT Outsourcing

Ethics in IT Outsourcing

In IT divisions and organizations the need to execute in a competitive and complex technical environment while demonstrating personal integrity can be a significant personal and organizational challenge. Supplying concrete guidelines for those at an ethical crossroads Ethics in IT Outsourcing explores the complex challenges of aligning IT outsourcing programs with ethical conduct and standards. This one-stop reference on the ethical structure and execution of IT outsourcing incorporates an easy-to-apply checklist of principles for outsourcing executives and managers. It examines certification programs such as the online ethics training and certification offered by the Code of Ethics and Business Practice Standards for Outsourcing Professionals established by the International Association of Outsourcing Professionals (IAOP). Based upon significant research on the economic impact of outsourcing at a micro macro and corporate level this volume defines a comprehensive set of ethical program components to ensure your program is aligned with ethical guidelines. Based on a solid foundation of documented research and analysis Examines the ethical impact of outsourcing on individuals corporations and society Outlines a new corporate capability—the Ethics PMO Includes a list of tools to help readers establish their own Ethics PMO Filled with authoritative insights based on the author’s decades of experience working with large firms in IT and outsourcing this book is suitable for both veteran IT practitioners and stakeholders new to the topic. A must-read for anyone seeking to understand the underlying issues in this area of growing importance it will bring you up to speed on the recent developments you need to be aware of to ensure ethical personal corporate and societal decision-making. Readers are invited to participate in the growing dialog of business ethics and IT outsourcing ethics in particular at the author’s website: www. ethicsinit. com

GBP 54.99
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Behavior Modification What It Is and How To Do It

Behavior Modification What It Is and How To Do It

Behavior Modification 10/e assumes no specific prior knowledge about psychology or behavior modification on the part of the reader. The authors begin with basic principles and procedures of behavior modification and then provide readers with how-to-skills such as observing and recording. Next the authors provide advanced discussion and references to acquaint readers with some of the empirical and theoretical underpinnings of the field. Readers will emerge with a thorough understanding of behavior modification in a wide variety of populations and settings. | Behavior Modification What It Is and How To Do It

GBP 240.00
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What Business Really Wants from IT

What Business Really Wants from IT

Business expectations of their IT departments are simple: Deliver IT without fuss get involved in achieving business results and provide leadership. But while business emphasis is on business results and leadership IT is focused on the technology. How to get your IT Department to Add Real Value to Business presents a practical framework that defines the roles and activities for the CIO to meet business expectations. It introduces a new approach to IT in large organizations which shifts the focus from day to day technological operations to three critical areas of performance for IT: IT management business results and information leadership. The concepts are simple and elegant but the implementation is increasingly demanding. However these changes are essential if in-house IT functions are to survive and prosper in organizations. The author's framework has already proven itself in changing business and IT perspectives significantly. Large organisations have commenced the implementation process and are reporting significant results. The book offers ground-breaking perspectives on the role of IT in organisations. These perspectives are finding favour with business and IT people alike. The book offers practical and anecdotal examples and plans to assist in implementing the framework. | What Business Really Wants from IT

GBP 175.00
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Syria As It Is

Syria As It Is

First published in 1939 Syria As It Is provides a comprehensive overview of the political history of Syria. It covers themes like the great Lebanon; the oldest city of the world; Druzes of Lebanon; stronghold of Islam; means of salvation; government of the Djebel Druze; Easter at Hama and Homs; disunited Syria; Republic of Syria till 1922; government of Latakia; and cedars of Lebanon. Rich in archival sources maps and images this book is an essential read for students and scholars of Middle East history Syrian history and history in general.

GBP 90.00
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Practical Guide to IT Problem Management

Practical Guide to IT Problem Management

Some IT organisations seem to expend all their energy firefighting – dealing with incidents as they arise and fixing or patching over the breakage. In organisations like this restarting computers is seen as a standard method to resolve many issues. Perhaps the best way to identify whether an organisation understands problem management is to ask what they do after they have restarted the computer. If restarting the computer fixes the issue it is very tempting to say that the incident is over and the job is done. Problem management recognises that things do not improve if such an approach is taken. Such organisations are essentially spending their time running to stay in the same place. Written to help IT organisations move forward Practical Guide to IT Problem Management presents a combination of methodologies including understanding timelines and failure modes drill down 5 whys and divide and conquer. The book also presents an exploration of complexity theory and how automation can assist in the desire to shift left both the complexity of the problem and who can resolve it. The book emphasises that establishing the root cause of a problem is not the end of the process as the resolution options need to be evaluated and then prioritised alongside other improvements. It also explores the role of problem boards and checklists as well as the relationship between problem management and Lean thinking. This practical guide provides both a framework for tackling problems and a toolbox from which to select the right methodology once the type of problem being faced has been identified. In addition to reactive methods it presents proactive activities designed to reduce the incidence of problems or to reduce their impact and complexity should they arise. Solving problems is often a combination of common sense and methodologies which may either be learnt the hard way or may be taught. This practical guide shows how to use problem solving tools and to understand how and when to apply them while upskilling IT staff and improving IT problem solving processes.

GBP 14.99
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Marketing IT Products and Services

Marketing IT Products and Services

Characterized by lightning quick innovation abrupt shifts in technology and shorter lifecycles the marketing of IT products and services presents a unique set of challenges and often requires IT managers and developers to get involved in the marketing process. Marketing IT Products and Services is written to help busy IT managers and marketing managers get up to speed quickly and easily on what’s needed to develop effective marketing strategies and campaigns. Focusing on the unique issues involved this one-stop resource provides everything needed to understand the roles responsibilities and management techniques essential for the development of successful strategies. It covers strategic market planning targeting markets researching markets understanding the competition integrating market and sales strategies nuances of global markets developing marketing budgets pricing and implementing marketing campaigns. A plethora of appendices included on the book’s downloadable resources allow you to get up and running right away. Aside from a complete marketing glossary two complete marketing plans—one for a hardware product; the other for a software product—enable you to bypass the scut work of developing a marketing plan so you can focus on the creative aspects of marketing. Because a marketing plan is closely aligned with an organization’s business and strategic plans this book provides you with templates for both of these as well as a template for that all-important business plan executive summary. The downloadable resources also feature loads of fill-in templates including customer and competitor analysis surveys sample press releases letters of agreement demographic and target market worksheets and cost benefit forms. If you have a marketing need this book has an effective template to meet that need.

GBP 59.99
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IT Governance and Information Security Guides Standards and Frameworks

IT Governance and Information Security Guides Standards and Frameworks

IT governance seems to be one of the best strategies to optimize IT assets in an economic context dominated by information innovation and the race for performance. The multiplication of internal and external data and increased digital management collaboration and sharing platforms exposes organizations to ever-growing risks. Understanding the threats assessing the risks adapting the organization selecting and implementing the appropriate controls and implementing a management system are the activities required to establish proactive security governance that will provide management and customers the assurance of an effective mechanism to manage risks. IT Governance and Information Security: Guides Standards and Frameworks is a fundamental resource to discover IT governance and information security. This book focuses on the guides standards and maturity frameworks for adopting an efficient IT governance and information security strategy in the organization. It describes numerous case studies from an international perspective and brings together industry standards and research from scientific databases. In this way this book clearly illustrates the issues problems and trends related to the topic while promoting the international perspectives of readers. This book offers comprehensive coverage of the essential topics including: IT governance guides and practices; IT service management as a key pillar for IT governance; Cloud computing as a key pillar for Agile IT governance; Information security governance and maturity frameworks. In this new book the authors share their experience to help you navigate today’s dangerous information security terrain and take proactive steps to measure your company’s IT governance and information security maturity and prepare your organization to survive thrive and keep your data safe. It aspires to provide a relevant reference for executive managers CISOs cybersecurity professionals engineers and researchers interested in exploring and implementing efficient IT governance and information security strategies. | IT Governance and Information Security Guides Standards and Frameworks

GBP 59.99
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Hollywood Drive What it Takes to Break in Hang in & Make it in the Entertainment Industry

Hollywood Drive What it Takes to Break in Hang in & Make it in the Entertainment Industry

Hollywood Drive: What it Takes to Break in Hang in & Make it in the Entertainment Industry is the essential guide to starting and succeeding at a career in film and TV. The completely updated second edition features new interviews with industry professionals information about the changing social media landscape the wide array of distribution platforms that are available to aspiring filmmakers and much more. Honthaner's invaluable experience and advice give those attempting to enter and become successful in the entertainment industry the edge they need to stand out among the intense competition. Hollywood Drive explores the realities of the industry: various career options effective job search strategies how to write an effective cover letter and resume what to expect on your first job the significance of networking and building solid industry relationships how a project is sold and how a production office and set operate. You'll learn how to define your goals and make a plan to achieve them how to survive the tough times how to deal with big egos and bad tempers and how to put your passion to work for you. Although no book or class can totally prepare you for a career in the entertainment industry Hollywood Drive offers insights direction and a sense of confidence. | Hollywood Drive What it Takes to Break in Hang in & Make it in the Entertainment Industry

GBP 31.99
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Selling IT The Science of Selling Buying and Deal-Making

Selling IT The Science of Selling Buying and Deal-Making

Information technology (IT) is an essential core of the economy today. Corporations and governments worldwide rely on it to drive their core strategy and develop and execute business models. Amounting to over 3. 7 trillion US dollars of worldwide spending the growing significance of the IT industry in the global economy is now well established. Hence it is crucial to understand the marketplace within which it exists and this book presents a systematic analysis of the processes techniques and methods involved in IT sales and marketing. In Selling IT the book: Integrates a large IT provider’s selling process with the enterprise user’s IT buying process to highlight the nuances of selling marketing and developing IT solutions that create value for customers Discusses various key concepts such as value-based IT selling business case for IT acquisition vendor evaluation and management account and customer relationship management customer segmentation and techniques for customer acquisition and retention Analyses the challenges and opportunities involved in selling digital IT and examines the evolution of jobs and careers based on the changed IT landscape Includes lesson plans case studies and chapter-wise practice questions to support teaching and learning The book boasts a robust theoretical foundation supported by a clear exposition of concepts and management theories. It will be of benefit to professionals using organisation-mandated selling processes. Young executives with a technology background looking for a sales and marketing career in the IT industry can also effectively use this book. It will also be an essential read for scholars and researchers in B2B marketing IT consulting technology sales and digital transformation. | Selling IT The Science of Selling Buying and Deal-Making

GBP 38.99
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Complex IT Project Management 16 Steps to Success

Complex IT Project Management 16 Steps to Success

Project Managers leading massive IT projects-defined as projects rolling out deliverables across geographic boundaries with budgets ranging well into the millions-need a unique level of expertise and an arsenal of personal and professional skills to successfully accomplish their tasks. Large IT initiatives inherently contain business conditions technology quirks and participant and managerial agendas that make them exceedingly difficult to execute. Complex IT Project Management: Sixteen Steps to Success reveals a project management process that the author has proven to be successful in many complex real-world projects. Each step is presented in its logical sequence with the connections between management methods and project goals clearly defined. The author often refers to the successful tactics he employed providing you with a strategy to overcome the challenges found in even the most intricate IT projects. This book stands as the perfect tool for project managers at all levels of experience who plan to tackle a high-profile initiative. It also serves as a guide for project sponsors searching for the right manager and for consultants recommending best practices for the workplace. | Complex IT Project Management 16 Steps to Success

GBP 59.99
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Try It Math Problems for All

Try It Math Problems for All

This is not your typical math book. Breaking away from the standard drill and practice routine Try It! Math Problems for All is a collection of offbeat open-ended math problems designed to make even the most math-averse student excited about working through these challenging yet accessible problems. The 25 illustrated problems vary in difficulty motivating students to think creatively on their own or to engage in teamwork and cooperation within a group while the Hints and Solutions section guides teachers to probe suggest and encourage students to explore even their most unusual insights on the way to a solution. Perfect for any math classroom club after-school activity or coaching session Try It! celebrates not only the destination but the journey giving students a chance to relax think differently and above all have fun! Optional Student Workbook Packs In addition to this teacher's guide companion student workbooks are available in packs of ten. The student workbooks feature ample room for student responses and notes make reviewing and providing feedback on student work easier than ever provide students with an easy-to-use reference to use during discussions and save time as there is no need to reproduce student handouts. | Try It Math Problems for All

GBP 12.99
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Renovating Healthcare IT Building the Foundation for Digital Transformation

Renovating Healthcare IT Building the Foundation for Digital Transformation

Healthcare IT is under tremendous pressure in today’s environment: Budgets are shrinking; staff are in short supply; cloud mobile and data are driving expansion and innovation. Consumer expectations are high while agility and speed to market for many HIT organizations is low. The exponential growth of data sources and the need to empower healthcare with data-driven intelligence is pushing capabilities. The words digital transformation are infused in just about every discussion and serve to amplify organizational expectations of IT. In this environment IT departments have to retool rethink and revise their way of operating. Few have the option of starting from scratch; the vast majority of organizations have built IT functions over decades. Now it’s time to remodel and renovate for the future. This book walks the reader through the process of determining what type of IT function they have today and what they’ll need tomorrow. It discusses how to assess and analyze IT capabilities and then develop and implement a plan to renovate in place. By retooling now the IT function can successfully meet the growing demands of the organization in the future. When approached in a planful manner this process of renovating can energize the entire organization and help foster innovation and transformation along the way. | Renovating Healthcare IT Building the Foundation for Digital Transformation

GBP 46.99
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The Solo Video Journalist Doing It All and Doing It Well in TV Multimedia Journalism

The Solo Video Journalist Doing It All and Doing It Well in TV Multimedia Journalism

The Solo Video Journalist now in its second edition offers a comprehensive overview of the solo video reporting process from start to finish. Drawing from years of professional experience in the field the author covers all aspects of multimedia journalism from planning for a segment to dressing appropriately for multiple roles to conducting interviews and editing. The book contains interviews with more than a dozen top storytellers from around the United States and offers practical advice for how to succeed in a growing media field. New to this edition are Career Chronicles – chapters that detail the career paths possible for modern journalists – and a fully updated chapter on the importance of building a digital and social media presence. This book is an excellent resource for students learning skills in broadcast multimedia backpack and television journalism as well as for early-career professionals looking for a back-pocket resource in solo video journalism. | The Solo Video Journalist Doing It All and Doing It Well in TV Multimedia Journalism

GBP 26.99
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Try It Math Problems for All Student Workbook

Try It Math Problems for All Student Workbook

This is not your typical math book. Breaking away from the standard drill and practice routine Try It! Math Problems for All is a collection of offbeat open-ended math problems designed to make even the most math-averse student excited about working through these challenging yet accessible problems. Each set of student texts includes ten student work booklets featuring 25 illustrated problems that vary in difficulty motivating students to think creatively on their own or to engage in teamwork and cooperation within a group. With plenty of space for student responses and notes these work booklets will make it quicker and easier to review student work and provide feedback. | Try It Math Problems for All Student Workbook

GBP 31.99
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How Abstract Is It? Thinking Capital Now

How Abstract Is It? Thinking Capital Now

Since the start of the financial crisis in 2008 the notion that capitalism has become too abstract for all but the most rarefied specialists to understand has been widely presupposed. Yet even in academic circles the question of abstraction itself – of what exactly abstraction is and does under financialisation – seems to have gone largely unexplored – or has it? By putting the question of abstraction centre stage How Abstract Is It? Thinking Capital Now offers an indispensable counterpoint to the ‘economic turn’ in the humanities bringing together leading literary and cultural critics in order to propose that we may know far more about capital’s myriad abstractions than we typically think we do. Through in-depth engagement with classic and cutting-edge theorists agile analyses of recent Hollywood films groundbreaking readings of David Foster Wallace’s sprawling unfinished novel The Pale King and even original poems the contributors here suggest that the machinations and costs of finance – as well as alternatives to it – may already be hiding in plain sight. This book was originally published as a special issue of Textual Practice.

GBP 31.99
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The Work-Smart Academic Planner Revised Edition (Wire-Bound Paperback) Write It Down Get It Done

The Work-Smart Academic Planner Revised Edition (Wire-Bound Paperback) Write It Down Get It Done

From executive skills experts Peg Dawson and Richard Guare the 8 ½” x 11” academic planner that has helped thousands of students in grades 6–12 is now revised and updated. It provides an all-in-one resource for keeping track of assignments and due dates while developing the crucial executive skills needed to succeed in school and beyond. Students are given the tools to get organized manage their time learn study strategies create daily/weekly study plans and stay on track. They are also guided to evaluate their own executive skills in order to target their weaknesses and capitalize on strengths. In addition to simplified planner pages the revised edition has an improved Studying for Tests form. User-friendly features: *Convenient spiral binding. *Three-hole punched to fit in a binder (with a new slimmer profile). *Reproducible planning forms that can be downloaded and printed for repeated use. *Undated daily and monthly calendars for one academic year. *Online-only User's Guide for school psychologists educators coaches and parents (www. guilford. com/work-smart-guide). See also the authors' Coaching Students with Executive Skills Deficits which provides additional resources and guidance for professionals working with this population plus the authoritative Executive Skills in Children and Adolescents Third Edition. Also from Dawson and Guare: Smart but Scattered parenting guides and a self-help guide for adults. | The Work-Smart Academic Planner Revised Edition (Wire-Bound Paperback) Write It Down Get It Done

GBP 14.99
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Making It National Nationalism and Australian popular culture

Making It National Nationalism and Australian popular culture

Making it National argues that we need to rethink the way national identity is constructed in Australia today. Graeme Turner takes a series of recent instances - the mythologising of Bond and the larrikin entrepreneurs the Spycatcher trials Maralinga and the Bicentenary - showing how popular images of national identity are used to serve specific rather than national interests. 'Graeme Turner's writing has a remarkable power to engage its readers with all the immediacy vividness and drama of our very best journalism while putting cultural theory to work in new and creative ways. ' - Meaghan Morris'Making it National could be to the 1990s what Richard White's Inventing Australia was to the 1980s. ' - Tony Bennett Institute for Cultural Policy Studies Griffith University | Making It National Nationalism and Australian popular culture

GBP 130.00
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