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The Business Value of Software

The Business Value of Software

In business driving value is a key strategy and typically starts at the top of an organization. In today’s digital age driving software value is also an important and often overlooked key strategy. Executives and the corporate board need to expect the highest level of business value from the software the organization is developing buying and selling. In today’s digital transformation marketplace it is imperative that organizations start driving business value from software development initiatives. For many years the cost of software development challenged organizations with questions such as: How do we allocate software development costs?Should these costs be considered an overhead expense?Are we getting the most value possible for our investment? A fundamental problem has been built into these questions – the focus on cost. In almost every other part of the organization maximizing profit or in the case of a not-for-profit maximizing the funds available provides a clear focus with metrics to determine success or failure. In theory simply aligning software spending with the maximizing profit goals should be sufficient to avoid any questions about value for money. Unfortunately this alignment hasn’t turned out to be so simple and the questions persist particularly at the strategic or application portfolio level. In this book Michael D. S. Harris describes how a software business value culture—one where all stakeholders including technology and business—have a clear understanding of the goals and expected business value from software development. The book shows readers how they can transform software development from a cost or profit center to a business value center. Only a culture of software as a value center enables an organization to constantly maximize business value flow through software development. If your organization is starting to ask how it can change software from a cost-center to a value-center this book is for you. | The Business Value of Software

GBP 42.99
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Whale Sharks Biology Ecology and Conservation

Whale Sharks Biology Ecology and Conservation

Whale sharks are the largest of all fishes fascinating for comparative studies of all manner of biological fields including functional anatomy growth metabolism movement ecology behavior and physiology. These gentle ocean giants have captured the interest of scientists and the imagination of the public yet their future is uncertain. The conservation status of whale sharks was upgraded to Endangered on the IUCN Red List and the species faces a range of intense threats from human activities. Can these iconic living animals who have survived for millions of years survive us? Written by the world’s leading experts in whale shark biology ecology and conservation Whale Sharks: Biology Ecology and Conservation is the first definitive volume about the world's biggest fish. Chapters include discussions of satellite-linked tags used to track whale shark movements; genetic sequencing to examine evolutionary adaptations; even the use of underwater ultrasound units to investigate the species’ reproduction. The editors hope that by collating what is known they can make it easier for future researchers conservationists and resource managers to fill some of the remaining knowledge gaps and provide the information they need to join the team. As you work your way through this book we hope that you will develop a sense of awe and marvel at all of our good fortune to share the ocean and the planet with this utterly extraordinary species. | Whale Sharks Biology Ecology and Conservation

GBP 56.99
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Value Beyond Monotheism The Axiology of the Divine

Value Beyond Monotheism The Axiology of the Divine

This book expands the current axiology of theism literature by assessing the axiological status of alternative conceptions of God and the divine. To date most of the literature on the axiology of theism focuses almost exclusively on the axiological status of theism and atheism. Specifically it focuses almost entirely on monotheism typically Judeo-Christian conceptions of God and atheism usually construed as ontological naturalism. This volume features essays from prominent philosophers of religion ethicists and metaphysicians addressing the value impact of alternative views such as ultimism polytheism pantheism panentheism and idealism. Additionally it reflects a wider trend in analytic philosophy of religion to broaden its scope beyond the Judeo-Christian tradition. Value Beyond Monotheism will be of interest to scholars and advanced students working in the philosophy of religion ethics and metaphysics. | Value Beyond Monotheism The Axiology of the Divine

GBP 120.00
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The Value of Resilience Securing life in the twenty-first century

The Value of Resilience Securing life in the twenty-first century

The Value of Resilience represents one of the first systematic studies of resilience in the field of security studies. At the turn of the twenty-first century resilience has become a ‘buzz-word’ within fields as diverse as network engineering ecosystems management child psychology and military training programmes. Resilience has emerged as a solution to the common problematic of radical contingency experienced across these fields. At its most general level resilience is understood as the capacity to absorb withstand and ‘bounce-back’ quickly and efficiently from a perturbation. It is considered to be both a natural property and a quality which can be improved within a broad array of complex systems. Rather than treating resilience as either a unified concept or technique of governance this book analyses resilience as an emergent security value. Utilizing a biopolitical analytic it demonstrates that the value of resilience has appreciated alongside transformations in the order of power/knowledge enacted by political economies of security. Zebrowski argues that resilience was not lying in wait for the march of science to provide the conditions for its recognition. Nor was it concealed by the distortions of ideology which lifted with the culmination of the Cold War. There is nothing natural about resilience. By drawing attention to the complex historical processes and significant governmental efforts required to make resilience possible this book aims to open up a space through which the value of resilience may be more critically interrogated. It will be of interest to students and scholars of international relations security studies and conflict resolution. | The Value of Resilience Securing life in the twenty-first century

GBP 39.99
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Hegemony and the Politics of Labour Towards a Discourse Theory of Value in Contemporary Capitalism

Hegemony and the Politics of Labour Towards a Discourse Theory of Value in Contemporary Capitalism

Hegemony and the Politics of Labour takes up a question that goes to the heart of the debate about politics capitalism and discourse: how can labour relations and value production be understood as discursive processes? When they launched their poststructuralist discourse theory almost 40 years ago Ernesto Laclau and Chantal Mouffe positioned the contingency of discourse and politics in sharp contrast to the deterministic tendencies of the Marxist critique of capitalism. Moving beyond Marxism as an essentialist ‘other’ discourse theory has since remained notoriously silent on questions related to the core workings of capitalism. This book is the first to bring the central categories of discourse theory into conversation with Marx’s critique of political economy. Reintegrating both traditions it argues that the social relations of labour in capitalism emerge as a hegemonic formation. Its contribution is to extend the reach of discourse theory to the capitalist economy exploring how a post- Marxist account of labour value and class connects to the contingent politics of populism. Hegemony and the Politics of Labour is an original and important contribution to the fields of discourse theory and critique of political economy. | Hegemony and the Politics of Labour Towards a Discourse Theory of Value in Contemporary Capitalism

GBP 130.00
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Literature and Understanding The Value of a Close Reading of Literary Texts

Literature and Understanding The Value of a Close Reading of Literary Texts

Literature and Understanding investigates the cognitive gain from literature by focussing on a reader’s close analysis of a literary text. It examines the meaning of ‘literature’ outlines the most prominent positions in the literary cognitivism debate explores the practice of close reading from a philosophical perspective provides a fresh account of what we mean by ‘understanding’ and in so doing opens up a new area of research in the philosophy of literature. This book provides a different reply to the challenge that we can’t learn anything worthwhile from reading literary fiction. It makes the innovative case that reading literary fiction as literature rather than as fiction stimulates five relevant senses of understanding. The book uses examples of irony metaphor play with perspective and ambiguity to illustrate this contention. Before arguing that these five senses of understanding bridge the gap between our understanding of a literary text and our understanding of the world beyond that text. The book will be of great interest for researchers scholars and post-graduate students in the fields of aesthetics literary theory literature in education and pedagogy. | Literature and Understanding The Value of a Close Reading of Literary Texts

GBP 38.99
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Out of Architecture The Value of Architects Beyond Traditional Practice

Out of Architecture The Value of Architects Beyond Traditional Practice

Out of Architecture is both a call to reassess the architecture profession and its education and a toolkit for graduates and working architects to untangle their skills passions and value from traditional architectural practice and consider alternate pathways. Written by design professionals and expert career consultants this book is informed by numerous client accounts as well as the authors’ own stories and routes out of architecture. The initial chapters follow the narrative of a typical architecture training in the US highlighting the many highs and lows skills honed and ultimately the huge disconnect that can occur between architectural education and practice. Subsequent chapters explore a disillusionment with the profession unhealthy work cultures mentorship working with lead architects toxic perfectionism and the notion of a “calling. ” Authors then present the hopeful accounts of many architects who escaped a profession known for its grueling working conditions to find fulfilling well-paying creative jobs that better utilize the skills of architecture than the architectural profession itself. Written in a unique combination of storytelling and analysis this patchwork of client and author stories makes for an immersive provocative and enjoyable read. A wide range of architecture students graduates educators and professionals will recognize themselves within the pages of this book and find prompts to reassess their working practices teaching styles and the profession itself. It will be of particular value to those students skeptical of joining the architecture workforce as well as those further along and considering a career change. | Out of Architecture The Value of Architects Beyond Traditional Practice

GBP 24.99
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The Children's Play Centre Its Psychological Value and its Place in the Training of Teachers

The Children's Play Centre Its Psychological Value and its Place in the Training of Teachers

First published in 1937 The Children’s Play Centre is an account of Gardner’s Play Centre and her work in assessing its value in the education of children and the training of teachers. The book puts forward the value of play in the development of children and provides a detailed report of Gardner’s experiment. It also explores the significance of the Play Centre to the technique of training students. It will have lasting relevance for those interested in the history of education and the psychology of education. | The Children's Play Centre Its Psychological Value and its Place in the Training of Teachers

GBP 27.99
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The Value of Transnational Medical Research Labour Participation and Care

The Value of Transnational Medical Research Labour Participation and Care

What is the value of medical research? With contributions from anthropologists sociologists and activists this approach brings into focus the forms of value – social epistemic and economic – that are involved in medical research practices and how these values intersect with everyday living. Though their work covers wide empirical ground –from HIV trials in Kenya and drug donation programs in Tanzania to industry-academic collaborations in the British National Health Service – the authors share a commitment to understanding the practices of medical research as embedded in both local social worlds and global markets. Their collective concern is to rethink the conventional ethical demarcations betwweenpaid and unpaid research services in light of the social and material organisation of medical research practices. . Rather than warn against economic incursions into medical knowledge and health practice or alternatively the reduction of local experience to the standards of bioethics we hope to illuminate the array of practices knowledges and techniques through which the value of medical research is brought into being. This book was originally published as a special issue of Journal of Cultural Economy. | The Value of Transnational Medical Research Labour Participation and Care

GBP 42.99
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Value Management in Healthcare How to Establish a Value Management Office to Support Value-Based Outcomes in Healthcare

Value Management in Healthcare How to Establish a Value Management Office to Support Value-Based Outcomes in Healthcare

Nathan Tierney’s powerful storytelling is rarely seen in today’s health care business environment. We must redesign the health care delivery system-a team sport in service of patients hold it accountable with measurement to improve outcomes and quantify the resource costs over the full cycle of care. Value-based health care is a framework through which these goals are achieved and Tierney provides a detailed playbook to get your organization there. Outlined in incredible detail and clarity he presents core concepts and dives into the key metrics needed to build maintain and scale a successful value-based health care organization. Nathan shares a realistic vision of what any CEO should expect when developing their own Value Management Office. Nothing is more important to me than improving the lives of those I love. My personal mission is to create systemic change with an impact on the global stage. This playbook needs to be on the desk of every executive clinician and patient today. -Mahek Shah MD Senior Researcher and Senior Project Leader Harvard Business SchoolOur current healthcare system’s broken. The Organization for Economic Co-Operation and Development (OECD) predicts health care costs could increase from 6% to 14% of GDP by 2060. The cause of this increase is due to (1) a global aging population (2) growing affluence (3) rise in chronic diseases and (4) better-informed patients; all of which raises the demand for healthcare. In 2006 Michael Porter and Elizabeth Teisberg authored the book ‘Redefining Health Care: Creating Value-Based Competition on Results. ’ In it they present their analysis of the root causes plaguing the health care industry and make the case for why providers suppliers consumers and employers should move towards a patient-centric approach that optimizes value for patients. According to Porter value for patients should be the overarching principle for our broken system. Since 2006 Professor Porter accompanied by his esteemed Harvard colleague Profesor Robert Kaplan have worked tirelessly to promote this new approach and pilot it with leading healthcare delivery organizations like Cleveland Clinic Mayo Clinic MD Anderson and U. S. Department of Veteran Affairs. Given the current state of global healthcare there is urgency to achieve widespread adoption of this new approach. The intent of this book is to equip all healthcare delivery organizations with a guide for putting the value-based concept into practice. This book defines the practice of value-based health care as Value Management. The book explores Profesor Porter’s Value Equation (Value = Outcomes/ Cost) which is central to Value Management and provides a step-by-step process for how to calculate the components of this equation. On the outcomes side the book presents the Value Realization Framework which translates organizational mission and strategy into a comprehensive set of performance measures and contextualizes the measures for healthcare delivery. The Value Realization Framework is based on Professor Kaplan's ground-breaking Balanced Scorecard approach but specific to healthcare organizations. On the costs side the book details the Harvard endorsed time-driven activity based costing (TDABC) methodology which has proven to be a modern catalyst for defining HDO costs. Finally this book covers the need and a plan to establish a Value Management Office to lead the delivery transformation and govern operations. This book is designed in a format where any organization can read it and acquire the fundamentals and methodologies of Value Management. It is intended for healthcare delivery organizations in need of learning the specifics of achieving the implementation of value-based healthcare. | Value Management in Healthcare How to Establish a Value Management Office to Support Value-Based Outcomes in Healthcare

GBP 31.99
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Know Thyself The Value and Limits of Self-Knowledge

Know Thyself The Value and Limits of Self-Knowledge

Know Thyself: The Value and Limits of Self-Knowledge takes the reader on tour of the nature value and limits of self-knowledge. Mitchell S. Green calls on classical sources like Plato and Descartes 20th-century thinkers like Freud recent developments in neuroscience and experimental psychology and even Buddhist philosophy to explore topics at the heart of who we are. The result is an unvarnished look at both the achievements and drawbacks of the many attempts to better know one’s own self. Key topics in this volume include: Knowledge – what it means to know the link between wisdom and knowledge and the value of living an examined life Personal identity – questions of dualism (the idea that our mind is not only our brain) bodily continuity and personhood The unconscious — including the kind posited by psychoanalysis as well as the form proposed by recent research on the so-called adaptive unconscious Free will – if we have it and the recent arguments from neuroscience challenging it Self-misleading – the ways we willfully deceive ourselves and how this relates to empathy peer disagreement implicit bias and intellectual humility Experimental psychology – considerations on the automaticity of emotion and other cognitive processes and how they shape us This book is designed to be used in conjunction with the free ‘Know Thyself’ MOOC (massive open online course) created through collaboration of the University of Connecticut's Project on Humility and Conviction in Public Life and the University of Edinburgh’s Eidyn research centre and hosted on the Coursera platform (https://www. coursera. org/learn/know-thyself). The book is also suitable as a text for interdisciplinary courses in the philosophy of mind or self-knowledge and is highly recommended for anyone looking for a short overview of this fascinating topic. | Know Thyself The Value and Limits of Self-Knowledge

GBP 19.99
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Capital Redefined A Commonist Value Theory for Liberating Life

Capital Redefined A Commonist Value Theory for Liberating Life

Capital Redefined presents a unique perspective on the nature of “capital ” departing from the prevailing reductionist accounts. Hosseini and Gills offer an expanded perspective on Marxian value theory by addressing its main limitations and building their own integrative value theory. They argue that the current understanding of “value” must be re-examined and liberated from its subservient ties to capital while acknowledging the ways in which capital appropriates value. This is achieved by differentiating between “fetish value” created by capital and “true value” generated through various commons-based forms of coexistence. The authors propose a defetishization of value by rejecting the commonly accepted idea of its objectivity. They introduce their “commonist value theory ” which redefines capital as both the product and process of perverting the fundamental commoning causes of true value into sources of fetish value. Capital is theorized through a “modular” framework where multiple intersecting processes constitute a comprehensive power structure a “value regime ” representing an unprecedented degree of the domination of capital over life. Their theory reconciles two apparently incompatible views on the notion of value. One view encompasses all inputs involved in capitalist value production and conflates intrinsic and commodity values. The other warns against this conflation as it treats capital as an entity tightly associated only with commodity production and wage labor. The authors believe that establishing alternative forms of value creation based on normative principles of living in commons is crucial as an analytical base for criticizing existing power structures and economic systems. The book offers a theoretical foundation for transforming our life worlds toward “post-capitalist” futures. It appeals to scholars and students in various fields such as political economy capitalism and post-capitalist studies economic and political sociology globalization development studies social ecology and ecological philosophy. The Open Access version of this book available at http://www. taylorfrancis. com has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4. 0 license. | Capital Redefined A Commonist Value Theory for Liberating Life

GBP 48.99
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Lean Higher Education Increasing the Value and Performance of University Processes

Lean Higher Education Increasing the Value and Performance of University Processes

In an environment of diminishing resources growing enrollment and increasing expectations of accountability Lean Higher Education: Increasing the Value and Performance of University Processes provides the understanding and the tools required to return education to the consumers it was designed to serve the students. It supplies a unifying framework for implementing and sustaining a Lean Higher Education (LHE) transformation at any institution regardless of size or mission. Using straightforward language relevant examples and step-by-step guidelines for introducing Lean interventions this authoritative resource explains how to involve stakeholders in the delivery of quality every step of the way. The author details a flexible series of steps to help ensure stakeholders understand all critical work processes. He presents a wealth of empirical evidence that highlights successful applications of Lean concepts at major universities and provides proven methods for uncovering and eliminating activities that overburden staff yet contribute little or no added value to stakeholders. Complete with standardized methods for correctly diagnosing workplace problems and implementing appropriate solutions this valuable reference arms you with the understanding and the tools to effectively balance the needs of all stakeholders. By implementing the Lean practices covered in these pages your school will be better positioned to provide higher quality education at reduced costs with efficient processes that instill pride maximize value and respect the long-term interests of your students faculty and staff. | Lean Higher Education Increasing the Value and Performance of University Processes

GBP 175.00
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Brand Beauty Unleashed The Value of Aesthetics in Marketing

Brand Beauty Unleashed The Value of Aesthetics in Marketing

This book presents an in-depth careful study of our understanding of the concept of beauty in everyday objects and its impact on markets and brands. Moving beyond artistic notions of beauty it demonstrates how beauty is an asset that can be leveraged in the marketplace. Traditionally beauty has been examined in relation to its influence on painting sculpture literature music and architecture. However its value and power in the marketplace is understudied. Álvarez del Blanco provides a systematic analysis of beauty in commonplace objects and brands drawing on cutting-edge research at the intersection of marketing and neurosciences. Through examining the neuroscientific evidence for how the brain processes beauty the author articulates the implications this may have on marketing and brand management. He also offers a glimpse of how beauty may evolve and its marketing implications for firm strategy in the coming decades. Written by a recognized authority in marketing and brand strategy Brand Beauty Unleashed gives students with an interest in marketing consumer behavior branding and neuromarketing an exciting new perspective on this intangible asset. | Brand Beauty Unleashed The Value of Aesthetics in Marketing

GBP 36.99
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Mapping the Total Value Stream A Comprehensive Guide for Production and Transactional Processes

Mapping the Total Value Stream A Comprehensive Guide for Production and Transactional Processes

Mapping the Total Value Stream defines and elaborates on the concepts of value stream mapping (VSM) for both production and transactional processes. This book reshapes and extends the lessons originally put forward in a number of pioneering works including the popular Value Stream Management for the Lean Office. It reinforces fundamental concepts and theoretical models with real-world applications and complete examples of the value stream mapping technique. To educate VSM mappers on the specific mechanics of the technique the text provides in-depth explanations for commonly encountered situations. The authors also provide a more complete perspective on the concept of availability. While they discuss availability of equipment in transactional processes they extend the concept by elaborating on availability as it applies to employees. The calculation of process lead time for work queues is taken to an advanced level � not only is the calculation of this lead time explained but the text also covers the very real possibility of having more work in the queue than available time. While previous books have focused on only production process VSM or transactional process VSM this work meets the real needs of both manufacturers and service sector organizations by dealing with both types. It goes beyond explaining each scenario to teach readers what techniques are commonly applicable to both and also explains areas of difference so that mappers will be able to readily adapt to whatever unique situations present themselves. | Mapping the Total Value Stream A Comprehensive Guide for Production and Transactional Processes

GBP 180.00
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Adam Smith’s Theory of Value and Distribution Economics as a Moral Science Once Again

Adam Smith’s Theory of Value and Distribution Economics as a Moral Science Once Again

Ever since the time of his early interpreters beginning with David Hume Adam Smith’s theory of value has been the subject of confusion and misunderstanding—including a controversy which still rages over whether Smith held a labour theory of value and if so whether he held to it throughout Wealth of Nations or if it was confined to the “Early and Rude State”? This book provides a close reading of Smith’s key text and also incorporates material from the other parts of Smith’s oeuvre especially from The Theory of Moral Sentiments to yield original and important insights into Smith’s theory of value. The book operates on the assumption that Smith is proposing relatively simple ideas about price and takes a conventional view that simple Supply and Demand models can illuminate clearly and consistently with his text his theory of price. Combining these elements the book argues that contra Marx Smith does not have a labour theory of value at all understood as a theory of the determination of the relative price structure. Instead Smith is placed squarely in the supply and demand general equilibrium framework and the claim that he is part of a “surplus tradition” which receives its highest treatment in the work of Piero Sraffa is refuted. This book will be of particular interest to Adam Smith specialists historians of economic thought and research economists who have an interest in Smith. | Adam Smith’s Theory of Value and Distribution Economics as a Moral Science Once Again

GBP 130.00
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Data Science for Water Utilities Data as a Source of Value

Data Science for Water Utilities Data as a Source of Value

This addition to the Data Science Series introduces the principles of data science and the R language to the singular needs of water professionals. The book provides unique data and examples relevant to managing water utility and is sourced from the author’s extensive experience. Data Science for Water Utilities: Data as a Source of Value is an applied practical guide that shows water professionals how to use data science to solve urban water management problems. Content develops through four case studies. The first looks at analysing water quality to ensure public health. The second considers customer feedback. The third case study introduces smart meter data. The guide flows easily from basic principles through code that with each case study increases in complexity. The last case study analyses data using basic machine learning. Readers will be familiar with analysing data but do not need coding experience to use this book. The title will be essential reading for anyone seeking a practical introduction to data science and creating value with R. | Data Science for Water Utilities Data as a Source of Value

GBP 44.99
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Value First Then Price Building Value-Based Pricing Strategies

Value First Then Price Building Value-Based Pricing Strategies

Value-based pricing – pricing a product or service according to its value to the customer rather than its cost – is the most effective and profitable pricing strategy. Value First Then Price is an innovative collection that proposes a quantitative methodology to value pricing and road-tests this methodology through a wide variety of real-life industrial and B2B cases. This book offers a state-of-the art and best practice overview of how leading companies quantify and document value to customers. In doing so it provides students and researchers with a method by which to draw invaluable data-driven conclusions and gives sales and marketing managers the theories and best practices they need to quantify the value of their products and services to industrial and B2B purchasers. The 2nd edition of this highly-regarded text has been updated in line with current research and practice offering three new chapters covering new case studies and best practice examples of quantified value propositions the future of value quantification and value quantification for intangibles. With contributions from global industry experts this book combines cutting edge research on value quantification and value quantification capabilities with real-life practical examples. It is essential reading for postgraduate students in Sales and Marketing with an interest in Pricing Strategy sales and pricing specialists as well as business strategists in both research and practice. | Value First Then Price Building Value-Based Pricing Strategies

GBP 44.99
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Philosophy of Suffering Metaphysics Value and Normativity

Philosophy of Suffering Metaphysics Value and Normativity

Suffering is a central component of our lives. We suffer pain. We fall ill. We fail and are failed. Our loved ones die. It is a commonplace to think that suffering is always and everywhere bad. But might suffering also be good? If so in what ways might suffering have positive as well as negative value? This important volume examines these questions and is the first comprehensive examination of suffering from a philosophical perspective. An outstanding roster of international contributors explore the nature of suffering pain and valence as well as the value of suffering and the relationships between suffering morality and rationality. Philosophy of Suffering: Metaphysics Value and Normativity is essential reading for students and researchers in philosophy of mind philosophy of psychology cognitive and behavioral psychology as well as those in health and medicine researching conceptual issues regarding suffering and pain. | Philosophy of Suffering Metaphysics Value and Normativity

GBP 38.99
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Biodegradable Polymers Value Chain in the Circular Economy

Biodegradable Polymers Value Chain in the Circular Economy

Studying (bio)degradable polymers value chain can help one understand the importance of these to the environment and human health. This book provides an overview of the biodegradable polymer along the value chain identifies and analyses existing practices for biodegradable plastics and assess the relevant legal regulatory economic and practical reasons for the importance of proper use and proper recycling of biodegradable plastics. It covers related materials development environmental impacts their synthesis by traditional and biotechnological routes policy and certification manufacturing processes (bio)degradable polymer properties and so forth. Features: Gives a clear idea of the present state of the art and future trends in the research of the biodegradable polymers in the context of circular economy Describes the entire value chain and life cycle of bioplastics are covered considering different types of polymers Clarifies the life safety of (bio)degradable polymeric materials Presents novel opportunities and ideas for developing or improving technologies Determines the course of degradation during prediction study This book is aimed at researchers graduate students and professionals in the polymer processing industry (petrochemical polymer industry industry producing bio-based and (bio)degradable polymers) food packaging industry industry involved in waste management pharma industry chemical engineering product engineering and biotechnology. | Biodegradable Polymers Value Chain in the Circular Economy

GBP 110.00
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Healthcare Value Proposition Creating a Culture of Excellence in Patient Experience

Healthcare Value Proposition Creating a Culture of Excellence in Patient Experience

Never before in the healthcare industry has there been such intense emphasis and open debate on the issue of quality. The steady rise in the cost of healthcare coupled with the need for quality have combined to put the healthcare industry at the top of the national agenda. Quality costs and service are not just socially provocative ideas. They are critical criteria for decision-making by patients physicians and many key constituents of healthcare organizations. The pursuit of improved performance has driven a host of executives and managers in search of techniques for structuring rehabilitating redesigning and reengineering the organizations they serve. Unfortunately the narrow-mindedness with which programs are implemented and the discontinuity in their application weaken the promise of success. The process of quality improvement can become an undisciplined search for illusions rather than reality. For many years healthcare managers have embraced the narrow definition of performance solely in the context of financial success. Forward-thinking executives now realize that the road to financial success begins with success in quality and service. Quality and service are no longer separate issues – they are the same. Neither one by itself will bring about lasting success. The ultimate measure of performance is in an organization’s ability to create value for its customers and true performance must be measured in the context of the customers’ total experience. This book is about how to manage performance in the context of value to the customer or patient. It brings together the many pieces of the performance improvement puzzle – quality technology costs productivity and customer service. The author also covers process improvement tools including Lean and Six Sigma and how to create a culture of continuous improvement as well as how to improve the patient experience and productivity improvement strategies. The book is filled with examples illustrations and tools for improving key aspects of a healthcare organization’s performance. | Healthcare Value Proposition Creating a Culture of Excellence in Patient Experience

GBP 31.99
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Good Education in a Fragile World The Value of a Collaborative and Contextualised Approach to Sustainability in Higher Education

Good Education in a Fragile World The Value of a Collaborative and Contextualised Approach to Sustainability in Higher Education

This edited collection aims to provoke discussion around the most important question for contemporary higher education – what kind of education (in terms of purpose pedagogy and policy) is needed to restore the health and wellbeing of the planet and ourselves now and for generations to come? The book contains contributions from colleagues at a single UK University internationally recognised for its approach to sustainability education. Introducing a conceptual framework called the ‘Paradox Model’ the book explores the tensions that underpin the challenge of developing sustainability in higher education in the 21st century. It asks probing questions about the purpose of higher education in the 21st century given growing concerns in relation to planetary safety and justice and calls for a rethinking of educational purpose. It draws upon the theory and practice of education and explores how these can develop an understanding of sustainability pedagogies in practice. Finally it delivers thought-provoking discussion on what constitutes a ‘good’ higher education that meets the needs of a world in crisis. Drawing on a planetary health lens the book concludes with a ‘manifesto’ that brings together the key insights from the contributing authors. This will be an engaging volume for academics and educators from a wide range of disciplines in higher educational settings interested in translating sustainability theory into educational practice. | Good Education in a Fragile World The Value of a Collaborative and Contextualised Approach to Sustainability in Higher Education

GBP 130.00
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Systemic Coaching Delivering Value Beyond the Individual

Systemic Coaching Delivering Value Beyond the Individual

Hawkins and Turner argue that coaching needs to step up to deliver value to all the stakeholders of the coachee including those they lead colleagues investors customers partners their local community and also the wider ecology. Systemic Coaching contains key chapters on how to contract in various settings how to work relationally and dialogically how to expand our own and others’ ecological awareness how to get greater value from supervision work with systemic ethics and expand our impact. While illustrating why a new model of coaching is necessary Hawkins and Turner also provide the tools and approaches that coaches and clients need to deliver this greater impact accompanied by real-life case examples and interviews from the authors and other leading coaches and leaders globally. Systemic Coaching will be an invaluable resource for coaches in practice and in training mentors coach supervisors consultants in leadership development and HR and L&D professionals and leaders. | Systemic Coaching Delivering Value Beyond the Individual

GBP 26.99
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The Patient Centered Value System Transforming Healthcare through Co-Design

The Patient Centered Value System Transforming Healthcare through Co-Design

Imagine: You are a hospital Chief Executive Officer Chief Financial Officer medical or nursing director patient safety specialist quality improvement professional or a doctor or nurse on the front lines of patient care. Every day you’re aware that patients and families should be more engaged in their care so they would fare better both in the hospital and after discharge; their care could be safer and more seamlessly coordinated; patients should be ready for discharge sooner and readmitted less often; your bottom line stronger; your staff more fulfilled. You enter into new payment models such as bundling with an uneasy awareness that your organization is at risk because you don’t know what the care you deliver actually costs. Like most healthcare leaders you are also still searching for a way to deliver care that will help you to achieve the Triple Aim: care that leads to improved clinical outcomes better patient and family care experiences and reduced costs. Sound familiar? If so then it’s time to read The Patient Centered Value System: Transforming Healthcare through Co-Design. This book explains how to introduce the Patient Centered Value System in your organization to go from the current state to the ideal. The Patient Centered Value System is a three-part approach to co-designing improvements in healthcare delivery—collaborating with patients families and frontline providers to design the ideal state of care after listening to their wants and needs. Central to the Patient Centered Value System is seeing every care experience through the eyes of patients and families. The Patient Centered Value System is a process and performance improvement technique that consists of 1) Shadowing 2) the Patient and Family Centered Care Methodology and 3) Time-Driven Activity-Based Costing. Shadowing is the essential tool in the Patient Centered Value System that helps you to see every care experience from the point of view of patients and families and enables you to calculate the true costs of healthcare over the full cycle of care. Fundamental to the Patient Centered Value System is the building of teams to take you from the currents state of care delivery to the ideal. Healthcare transformation depends not on individual providers working to fix broken systems but on teams of providers working together while breaking down silos. The results of using the Patient Centered Value System are patients and families who are actively engaged in their care which also improves their outcomes; providers who see the care experience from the patient’s and family’s point of view and co-design care delivery as a result; the tight integration of clinical and financial performance; and the realization of the Triple Aim. | The Patient Centered Value System Transforming Healthcare through Co-Design

GBP 31.99
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Lean Higher Education Increasing the Value and Performance of University Processes Second Edition

Lean Higher Education Increasing the Value and Performance of University Processes Second Edition

In an environment of diminishing resources growing enrollment and increasing expectations of accountability Lean Higher Education: Increasing the Value and Performance of University Processes Second Edition provides the understanding and the tools required to return education to the consumers it was designed to serve – the students. It supplies a unifying framework for implementing and sustaining a Lean Higher Education (LHE) transformation at any institution regardless of size or mission. Using straightforward language relevant examples and step-by-step guidelines for introducing Lean interventions this authoritative resource explains how to involve stakeholders in the delivery of quality every step of the way. The author details a flexible series of steps to help ensure stakeholders understand all critical work processes. He presents a wealth of empirical evidence that highlights successful applications of Lean concepts at major universities and provides proven methods for uncovering and eliminating activities that overburden staff yet contribute little or no added value to stakeholders. Complete with standardized methods for correctly diagnosing workplace problems and implementing appropriate solutions this valuable reference arms you with the understanding and the tools to effectively balance the needs of all stakeholders. By implementing the Lean practices covered in these pages your school will be better positioned to provide higher quality education at reduced costs with efficient processes that instill pride maximize value and respect the long-term interests of your students faculty and staff. This second edition contains a substantial update with expanded material and reflects the significant growth of LHE practices in colleges and universities worldwide. Because of advances in best practices as well as some modest research-based evidence this second edition includes many enhancements that provide particular value to LHE practitioners and higher education (HE) leaders. Since the initial publication of Lean Higher Education in 2010 the challenges of cost and affordability competition for students and faculty and calls for efficiency and accountability have only continued to grow requiring colleges and universities to pursue more radical and transformative change to ensure their success. This new edition provides a model for change based on more than 50 years of application in business and industry and almost 20 years in HE. It provides the information and evidence demanded by HE leadership to understand and embrace LHE as well as best practices processes and tools for implementing LHE in targeted areas or institution-wide. This book provides a conceptual framework for redesigning any university process such as admitting students paying a bill hiring faculty or processing a donor gift in a way that delights the beneficiary of that process respects the employees who support the process and reduce the cost of the process. A free companion guide to this book is available here: https://cabaa139-7c62-47ae-af03-e18f51efab1c. filesusr. com/ugd/f5359d_a064ca39f666408f851ffd282eb9a0a7. pdf The goal of this companion guide is to help you get the most out of your reading of Lean Higher Education. The guide is designed to support your deeper understanding and application of LHE whether you are reading the book (a) from cover to cover or select chapters; (b) reading it alone as a member of a workplace reading group or as a student in a classroom; (c) facilitating discussions of the chapters in the book; or (d) seeking guidance as you begin your own personal Lean Higher Education journey. | Lean Higher Education Increasing the Value and Performance of University Processes Second Edition

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