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Information Resources and Technology Transfer Management in Developing Countries

Firechief Fire Log Book A4

Strategic Risk Management A Research Overview

Budgeting and Performance Management in the Public Sector

The Emergence of Systematic Management as Shown by the Literature of Management from 1870-1900

Practical Guide to IT Problem Management

Practical Guide to IT Problem Management

Some IT organisations seem to expend all their energy firefighting – dealing with incidents as they arise and fixing or patching over the breakage. In organisations like this restarting computers is seen as a standard method to resolve many issues. Perhaps the best way to identify whether an organisation understands problem management is to ask what they do after they have restarted the computer. If restarting the computer fixes the issue it is very tempting to say that the incident is over and the job is done. Problem management recognises that things do not improve if such an approach is taken. Such organisations are essentially spending their time running to stay in the same place. Written to help IT organisations move forward Practical Guide to IT Problem Management presents a combination of methodologies including understanding timelines and failure modes drill down 5 whys and divide and conquer. The book also presents an exploration of complexity theory and how automation can assist in the desire to shift left both the complexity of the problem and who can resolve it. The book emphasises that establishing the root cause of a problem is not the end of the process as the resolution options need to be evaluated and then prioritised alongside other improvements. It also explores the role of problem boards and checklists as well as the relationship between problem management and Lean thinking. This practical guide provides both a framework for tackling problems and a toolbox from which to select the right methodology once the type of problem being faced has been identified. In addition to reactive methods it presents proactive activities designed to reduce the incidence of problems or to reduce their impact and complexity should they arise. Solving problems is often a combination of common sense and methodologies which may either be learnt the hard way or may be taught. This practical guide shows how to use problem solving tools and to understand how and when to apply them while upskilling IT staff and improving IT problem solving processes.

GBP 14.99
1

StarTech.com Cable Management Sleeve Wire Wraps

Personalised Gardening Colouring Book

Personalised Gardening Colouring Book

Participatory Forest Policies and Politics in India Joint Forest Management Institutions in Jharkhand and West Bengal

Participatory Forest Policies and Politics in India Joint Forest Management Institutions in Jharkhand and West Bengal

Originally published in 2004. In a radical breakaway from colonial and postcolonial policies that were based on centralized and revenue-orientated control of forests the government of India announced the Joint Forest Management (JFM) policy resolution in 1990. JFM promised important managerial concessions including share in cash profit from the timber harvest to forest citizens in exchange for management of state-owned forests. The government also asked the Forest Departments to invite village councils and NGOs to take part in the joint forest management schemes. Over a decade since its inception this volume examines the JFM highlighting how state bureaucracy local institutions and NGOs attempt to achieve the multiple goals of meeting subsistence needs rural equity sustainable forestry practices and forest cover conservation. Investigating four institutions - village-based forest protection groups the Forest Department village councils and NGOs - across the States of Jharkhand and West Bengal the book focuses on forest citizens and how they interact with other JFM institutions. In doing so it challenges notions of assumed virtues of moral economy and romanticized views of gender and indigenous knowledge and practices. The monograph also raises issues of social capital (local history politics and leadership) common property resource (CPR) management and incentives for participation. While pointing out various inconsistencies that exist in the participatory forest framework the book also shows the potential of JFM and suggests future directions forest management should take in India and elsewhere. | Participatory Forest Policies and Politics in India Joint Forest Management Institutions in Jharkhand and West Bengal

GBP 11.99
1

Personalised Baking Colouring Book

Personalised Baking Colouring Book

Personalised Mandala Colouring Book

Personalised Mandala Colouring Book

Reliance Medical Accident Book