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How to Win at CRM Strategy Implementation Management

How to Win at CRM Strategy Implementation Management

This book provides clarity and guidance on effective strategy implementation and management of CRM. It explores both the conceptual and cultural context of CRM initiatives along with the particulars of CRM system implementation and management. In order to provide this clarity it surveyed the existing academic publications surrounding CRM sales force automation and related topics within information systems literature. The book supplements this research with insights from CRM experts to provide a robust picture of the CRM landscape and how to improve it no matter what role you play within your organization. This book is for everyone who wants to achieve CRM success. | How to Win at CRM Strategy Implementation Management

GBP 42.99
1

How To Win Work The architect's guide to business development and marketing

How To Win Work The architect's guide to business development and marketing

You are a great designer but no-one knows. Now what? This indispensable book written by one of the most influential marketers in architecture will demystify Public Relations and marketing for all architects whether in large practices or practicing as sole practitioners. It bridges the distance between architects and marketing by giving practical tips best practice and anecdotes from an author with 20 years’ experience in architecture marketing. It explains all aspects of PR and Business Development for architects: for example how to write a good press release; how to make a fee proposal; how to prepare for a pitch. It gives examples of how others do it well and the pitfalls to avoid. In addition it discusses more general aspects which are linked to PR and BD such as being a good employer ethics for architects and the challenges when working abroad. Featuring vital insights from a wide variety of architects from multinational practices to small offices this book is an essential companion to any architectural office. | How To Win Work The architect's guide to business development and marketing

GBP 34.00
1

Win How Solution YC-CDA33Q Wireless Fast Charging Station - White

Win How Solution YC-CDA33Q Wireless Fast Charging Station - White

Win How Solution YC-CDA33Q Wireless Fast Charging Station - 3x USB, USB Quick Charge 3.0, Type-C Power Delivery, EU-plug - 40W\n\nThis Win How Solution YC-CDA33Q is the perfect choice for you. Not only because it can charge up to six devices simultaneously but because it can also provide you quick wireless charging. The Win How Solution YC-CDA33Q charging station contains four USB ports (one USB QC3.0) and Type-C PD. The intelligent LED display on the Win How Solution YC-CDA33Q charging station will show you the current strength voltage on each output with numbering. The charging station is excellently protected with multiple levels of current protection to keep your devices safe during the charging time, and you can take it with you wherever you want to go, thanks to its foldable design.\n\nFeatures:\n- The intelligent Win How Solution YC-CDA33Q Wireless fast charging station\n- This charging station can charge up to six devices at the same time\n- It Contains Quick Charge 3.0, USB-C Power Delivery, Wireless charging\n- Many levels of protection to keep your devices safe\n- It has an LED display that shows the current charging status\n- Universal and compatible with many smartphones or tablets\n- Lightweight and small, easy for carrying and storing\n\nSpecifications:\n- Input: 100-240V 50-60Hz\n- 3 x USB output: DC 5V/9A\n- 1 x USB QC3.0 output: DC 5V/3A 9V/2A 12V/1.5A\n- 1 X Type-C PD output: DC 5V/2A\n- Wireless charging: 10W/7.5W\n- Total combined output: 40W\n- Material: Plastic and ABS\n- Dimensions: 100mm x 64mm x 56mm\n- Power cord length: 150cm\n- Plug type: EU-plug\n\nPackage includes:\n- Win How Solution YC-CDA33Q Wireless Fast Charging Station\n- Charging cable (EU-plug)\n- English user manual\n\n* This product comes with an EU plug, so You\'ll need an EU to UK plug adapter in order to use it.\n\nPackage: Euroblister

GBP 31.30
1

The Psychology of Chess Skill

The Psychology of Chess Skill

Both chess play and psychological research offer rewards to their participants in the form of intellectual satisfaction. It seems to follow that combining these two forms of activity by carrying out research into chess play should be a particularly engaging enterprise. In the mid-1980s enough was now known for it to be feasible to tell a reasonably satisfying story by piecing together the accumulated results of experiments on chess. There were remaining gaps in knowledge but the structure of chess skill had at least become sufficiently evident to exhibit where the gaps lay. Originally published in 1985 this book was an attempt to summarize the progress that had been made at the time recounting some of the components of the research process while describing how the chessplayer seems to think imagine and decide. | The Psychology of Chess Skill

GBP 27.99
1

Routledge Revivals: The War Debt and How to Meet It (1919) With an Examination of the Proposed Capital Levy

Routledge Revivals: The War Debt and How to Meet It (1919) With an Examination of the Proposed Capital Levy

First published in 1919 this book traces the growth of War Debt during the First World War examines the real meaning of the Debt and discusses the proposals for clearing it. As the chief contemporary proposal put forward for meeting the interest and repaying the principal of the Debt was the Conscription of Wealth or the Capital Levy this provides a main focus for the analysis. The author also examines whether the methods of financing war — by borrowing the required money — is sound and whether it should be replaced by taxation. A plan for the reform of income tax is put forward designed to yield two-thirds of the revenue needed for a Peace Budget that also addresses the War Debt. | Routledge Revivals: The War Debt and How to Meet It (1919) With an Examination of the Proposed Capital Levy

GBP 31.99
1

Win How Solution YC-CDA26D Fast Charging Station - 3x USB, USB-C - White

Win How Solution YC-CDA26D Fast Charging Station - 3x USB, USB-C - White

Win How Solution YC-CDA26D 4-Port Fast Charging Station - USB Quick Charge 3.0, Type-C Power Delivery 20W, EU-plug - 45W\n\nCharge up to four devices simultaneously using this Win How Solution YC-CDA26D fast docking station!\n\nEquipped with three USB ports (one of them is QC3.0) and one USB-C PD 20W, you\'ll be able to charge various devices simultaneously like smartphone, tablets, digital cameras, GPS navigation, and more. Don\'t worry about safety because the Win How Solution YC-CDA26D fast charging station is made of V0 flame-resistant material, has a quality power cord, and has multiple current protection levels. Check the port and voltage status on the built-in LCD, and use a phone holder for hands-free media watching.\n\nFeatures:\n- Win How Solution YC-CDA26D fast docking station\n- Simultaneous charge of up to four rechargeable devices\n- Equipped with Quick Charge 3.0 and Power Delivery 20W\n- Multiple levels of current protection for the safety of your devices\n- Intelligent power distribution, according to connected devices\n- Built-in LCD for a quick check of port and voltage status\n- Use Win How Solution YC-CDA26D fast docking station as a phone holder\n- Small and compact, great to carry it along when you hit the road\n\nSpecifications:\n- Input: 100-240V 50-60Hz\n- 2 x USB output: DC 5V/9A\n- 1 x USB QC3.0 output: DC 5V/3A 9V/2A 12V/1.5A\n- 1 X Type-C PD output: DC 5V/3A 9V/2.25A 12V/1.67A, 20W max\n- Total combined output: 45W\n- Material: Plastic and V0 fire-resistant ABS\n- Dimensions: 103mm x 76mm x 45mm\n- Power cord length: 150cm\n- Plug type: EU-plug\n\nPackage includes:\n- Win How Solution YC-CDA26D fast charging station\n- Charging cable (EU-plug)\n- English user manual\n\n* This product comes with an EU plug, so You\'ll need an EU to UK plug adapter in order to use it.\n\nPackage: Euroblister

GBP 28.00
1

Harnessing Digital Disruption How Companies Win with Design Thinking Agile and Lean Startup

Harnessing Digital Disruption How Companies Win with Design Thinking Agile and Lean Startup

Our world has changed probably for good. Until now the shift from brick-and-mortar to the smartphone has been about service cost and convenience. Now it's also a matter of public health. How do we win this uncertain new game? How do we prosper in a digital world? In a cool readable style Harnessing Digital Disruption: How Companies Win with Design Thinking Agile and Lean Startup tells the story of a major multi-national organization facing digital disruption and looming irrelevance. In a compelling novel format the book demonstrates how to harness the power of digital technology methods and thinking on the path to revival and prosperity. It illustrates the situations characters and blockers you’ll likely face as you progress through your journey. The setting is Singapore and the heady world of international banking but the prescription methods and lessons apply equally to manufacturers utilities hospitals insurers and government agencies. You will learn how to: · Develop your Digital Transformation strategy and Innovation Portfolio· Reform customer journeys launch new digital offerings and validate new beta businesses· Develop senior leader digital literacy and understanding of growth leadership· De-risk your journey using a proven overall approach based on proven principles· Cultivate a network of pragmatic entrepreneurs practicing a structured scalable innovation process | Harnessing Digital Disruption How Companies Win with Design Thinking Agile and Lean Startup

GBP 28.99
1

GDPR: A Game of Snakes and Ladders How Small Businesses Can Win at the Compliance Game

GDPR: A Game of Snakes and Ladders How Small Businesses Can Win at the Compliance Game

For many small businesses organisations clubs artists faith groups voluntary organisations/charities and sole traders applying the General Data Protection Regulation (GDPR) has been like playing a game of Snakes and Ladders. As soon as you move along the board and climb a ladder a snake appears which takes you right back to where you started. Conflicting advice abounds and there is nowhere for these individuals to go for simple answers all in one place. With the threat of fines seeming around every corner now more than ever is the time for smaller organisations to get to grips with GDPR so that they can demonstrate their compliance. GDPR: A Game of Snakes and Ladders is an easy to read reference tool which uses simple language in bite size easily signposted chapters. Adopting a no-nonsense approach the Regulation is explained so that organisations can comply with the minimum of fuss and deliver this compliance in the shortest timeframe without the need to resort to expensive consultants or additional staff. The book is supported by a variety of easy to follow case studies example documents and fact sheets. The author signposts warnings and important requirements (snakes) and hints and suggestions (ladders) and also provides a section on staff training and a Game of Snakes and Ladders training slide pack. Additional resources are available on the companion website. This user-friendly book written by a Data Protection Officer and business management specialist will help you understand the Regulation where it applies in your organisation and how to achieve compliance (and win at the compliance game). | GDPR: A Game of Snakes and Ladders How Small Businesses Can Win at the Compliance Game

GBP 31.99
1

Solution Protocols to Festering Island Disputes ‘Win-Win' Solutions for the Diaoyu / Senkaku Islands

Solution Protocols to Festering Island Disputes ‘Win-Win' Solutions for the Diaoyu / Senkaku Islands

Since the coming into force of the United Nations Law of the Sea states have been targeting outlying islands to expand their exclusive economic zones simultaneously stirring up strident nationalism when such plans clash with those of neighbouring states. No such actions have brought the world closer to the brink of war than the ongoing face-off between China and Japan over the Diaoyu/Senkaku islands an uninhabited archipelago in the East China Sea. In this timely and original book Godfrey Baldacchino provides a detailed exploration of seven tried and tested solution protocols that have led to innovative 'win-win' solutions to island disputes over the last four centuries. A closer look at the circumstances and processes that brought contending regional powers to an honourable even mutually advantageous settlement over islands provides a convincing and original argument as to why the conflict over the Diaoyu/Senkaku islands need not conclude in a ‘zero-sum’ or 'winner takes all' solution as is the likely outcome of both open conflict and international arbitration. The book will be of interest to scholars and practitioners concerned with the festering Diaoyu/Senkaku dispute as well as students scholars and policy specialists in geography geopolitics international relations conflict studies island studies Asian studies and history. | Solution Protocols to Festering Island Disputes ‘Win-Win' Solutions for the Diaoyu / Senkaku Islands

GBP 42.99
1

How to Read Ethnography

How to Read Ethnography

How to Read Ethnography is an essential guide to approaching anthropological texts. It helps students to cultivate the skills they need to critically examine and understand how ethnographies are built up as well as to think anthropologically and develop an anthropological imagination of their own. The authors reveal how ethnographically-informed anthropology plays a distinctive and valuable role in comprehending the complexity of the world we live in. This fully revised second edition includes fresh excerpts from key texts for analysis and comparison along with lucid explanations. In addition to concerns with argument authority and the relationship between theory and data the book engages with the purpose value and accountability of ethnographic texts as well as with their reception and usage. A brand new chapter looks at the kinds of collaboration between informants/consultants and anthropologists that go into the making of ethnographic writing.

GBP 35.99
1

How to Write Qualitative Research

How to Write Qualitative Research

Qualitative research has exploded in popularity in nearly every discipline from the social sciences to health fields to business. While many qualitative textbooks explain how to conduct an interview or analyze fieldnotes rarely do they give more than a few scant pages to the skill many find most difficult: writing. That’s where How to Write Qualitative Research comes in. Using clear prose helpful examples and lists it breaks down and explains the most common writing tasks in qualitative research and each chapter suggests step-by-step how-to approaches writers can use to tackle those tasks. Topics include: writing about and with qualitative data composing findings organizing chapters and sections using grammar for powerful writing revising for clarity writing conclusions methods sections and theory creating and writing about visuals writing different types of qualitative research and different document types Each chapter features real-world examples from both professionals and students hands-on practice activities and template sentences that show qualitative writers how to get started. This text provides the perfect companion for writers of almost any skill level from undergraduates to professionals. Whether you are writing a course paper a dissertation or your next book How to Write Qualitative Research will help you write clearer more effective qualitative research.

GBP 39.99
1

How To Do Primary Care Research

How To Do Primary Care Research

This practical ‘How To’ guide talks the reader step-by-step through designing conducting and disseminating primary care research a growing discipline internationally. The vast majority of health care issues are experienced by people in community settings who are not adequately represented by hospital-based research. There is therefore a great need to upskill family physicians and other primary care workers and academics to conduct community-based research to inform best practice. Aimed at emerging researchers including those in developing countries this book also addresses cutting edge and newly developing research methods which will be of equal interest to more experienced researchers. | How To Do Primary Care Research

GBP 34.99
1

Putin’s “Turn to the East” in the Xi Jinping Era

Putin’s “Turn to the East” in the Xi Jinping Era

Rozman Christoffersen and a team of expert contributors analyze the evolution of Vladimir Putin’s reorientation to Asia since 2012. When Putin announced a “Turn to the East” in Russian foreign policy upon his return to the presidency this was to be strategic reorientation emphasizing multilateralism. As the years have passed however this has turned into a tight reliance on the bilateral relationship with China. Rozman Christoffersen and their team explore how the “Turn” proceeded and developed over the course of a decade ending by examining the impact of the Ukraine war on Sino-Russian relations. Their analysis focuses on Russia’s perspective taking into account an extensive range of Russian publications to look at how priorities shifted. While affirming the continued strengthening of ties between Beijing and Moscow they identify many tensions between them noting especially Russia’s illusions about the relationship. A comprehensive review of Russian policy toward the Indo-Pacific which is essential reading for courses on Russian foreign policy and international relations in East Asia. | Putin’s “Turn to the East” in the Xi Jinping Era

GBP 35.99
1

How to be Resilient in Your Career Facing Up to Barriers at Work

How to be Resilient in Your Career Facing Up to Barriers at Work

This book shares vital career advice to help professionals navigate common internally disruptive career experiences such as harassment and bullying imposter syndrome membership in an underrepresented group toxic workplaces discrimination and more. Dr. Helen Ofosu draws on twenty years of helping employers acquire talent and coaching professionals through difficult career choices to unpack these layered and complicated issues in an easy-to-follow way. Dealing with the dark side of management the book outlines various issues that can occur in the workplace or during a person’s career journey and offers practical advice on how to overcome these obstacles and setbacks. Using her considerable HR experience Dr. Ofosu also offers coveted insights from the employer’s point of view. For people who have already tried other options to resolve their complicated career issues this book offers an essential guide that equips readers with a knowledge base to make informed decisions around building and sustaining a thriving and resilient career. How to be Resilient in Your Career: Facing Up to Barriers at Work is a reliable resource presented with nuance depth and specificity. Psychologists psychotherapists social workers and HR professionals who are looking for effective advice when supporting people struggling with these issues will greatly benefit from this book as will early career professionals and established earners looking to resolve their career issues. | How to be Resilient in Your Career Facing Up to Barriers at Work

GBP 18.99
1

Mastering the Pitch How to Effectively Pitch Your Ideas to Hollywood

Mastering the Pitch How to Effectively Pitch Your Ideas to Hollywood

Told from the perspective of a Hollywood executive with nearly 20 years’ experience professionally pitching and distributing film/TV projects Mastering the Pitch reveals all the nuanced details of the pitching process. Readers will gain valuable insights into how the Hollywood system operates improve their professional pitching skills and gain a competitive edge in getting their ideas from concept to greenlight. This book covers: how projects are packaged and developed before a pitch how a pitch presentation happens in a real-world setting the core concepts required to pitch each genre type how professional companies actually acquire a pitched project the legal workflows and financial details required to put a deal together examples of pitch documents presentation materials and how these elements should be designed how to build your personal brand so that you’re seen by Hollywood decision makers as someone capable of delivering great projects; and how you should speak to professionals about the business viability of your projects Mastering the Pitch is a valuable crossover text designed to help both students and veteran film/TV producers alike hone their pitching and presentation skills. | Mastering the Pitch How to Effectively Pitch Your Ideas to Hollywood

GBP 39.99
1