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Using Information to Develop a Culture of Customer Centricity - Customer Centricity, Analytics, and Information Utilization - Bok av David (President

Using Information to Develop a Culture of Customer Centricity - Customer Centricity, Analytics, and Information Utilization - Bok av David (President

Sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. This book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes.

SEK 456.00
1

50 Specialty Libraries of New York City - From Botany to Magic - Bok av Terry (New York Law School Ballard - Häftad

50 Specialty Libraries of New York City - From Botany to Magic - Bok av Terry (New York Law School Ballard - Häftad

Everyone knows that New York maintains one of the great library systems in the world - the two lions that guard the 42nd street library among the most important icons in the city. Less well known are a host of specialty libraries that have grown up around the rich intellectual and cultural life of New York City. There are a number of libraries that serve genealogical researchers, but also libraries catering to Spanish, German, French and Russian speakers. There is a library of books about dogs and..

SEK 400.00
1

Empowering Underrepresented Students in Science - STEM Students Speak - Bok av Sonji (Director Johnson-Anderson - Häftad

Empowering Underrepresented Students in Science - STEM Students Speak - Bok av Sonji (Director Johnson-Anderson - Häftad

Empowering Underrepresented Students in Science: STEM Students Speak chronicles the best practices of a STEM retention program for underrepresented minority students (URM) at a public university. Written mostly as an engaging series of vignettes, this story invites its audience to examine the ¿underbelly” of this successful program. It reveals to readers what lies at the heart of creating and sustaining a STEM retention program that is as inviting as it is vital. The program¿s practice of reflection..

SEK 506.00
1