Digital Consumer Management - Understanding and Managing Consumer Engagement in the Digital Environment - Bok av Emmanuel Mogaji - Häftad
Integrating consumer behaviour, digital marketing, digital platform management, web analytics, and marketing insights, Digital Consumer Management provides a holistic understanding--from a brand perspective--of the management of consumers and consumption in the digital ecosystem.Chapters explore the key stakeholders in platform management, the multiple types of platforms used by brands, the various consumer-brand touchpoints, how the platforms are developed and with what goals in mind, managing consumer..